Commerce Cloud Salesforce

RAWAN ALI

Salesforce Commerce Cloud Engineer Sales force Solutions Developer

Address: Maryland NY, United State 20601

Phone : 510-***-****

Email : *****.***.*****@*****.***

Summary

With over a decade of expertise in Sales force Commerce Cloud, I have successfully designed, developed, and implemented

ecommerce solutions that drive business growth and enhance customer experience. Proficient in customizing and optimizing

Salesforce Commerce Cloud to meet diverse business needs, I excel in integrating with various third-party systems, managing

complex data models, and creating scalable, high-performance applications. My experience includes leading cross-functional

teams, implementing best practices in development, and ensuring seamless deployment and maintenance of commerce

solutions. Known for my problem-solving skills, attention to detail, and commitment to delivering exceptional results in fast-

paced environments.

Skills

• Expertise in integrating Salesforce Commerce Cloud with Open Banking technology for secure and efficient financial

transactions.

• Development of AI-driven systems for optimized deposit processing and approval workflows, enhancing business

operations through intelligent automation.

• Design and deployment of custom Salesforce Commerce Cloud solutions to address complex business challenges and

improve operational efficiency.

• Improvement of user experience through intuitive interfaces and automated workflows, ensuring a seamless and

engaging customer journey.

• Proficiency in utilizing Salesforce Community Cloud and Lightning Components to enhance community engagement and

deliver personalized experiences.

• Utilization of Salesforce analytics and reporting tools to generate actionable insights for strategic decision-making and

performance optimization.

Experience

Obligo Sep 2022 - Present

Salesforce Commerce Cloud Engineer

• Streamlined outdated rental operations using Salesforce Commerce Cloud, enhancing efficiency and resident experience.

• Integrated Open Banking technology for secure and seamless financial transactions.

• Developed AI-driven qualification systems for optimized deposit processing and approval workflows.

• Improved user experience with intuitive interfaces and automated workflows.

• Designed and deployed custom Salesforce Commerce Cloud solutions to address complex business challenges.

Credera Jul 2018 - Jun 2022

Salesforce Health Cloud Consultant

• Designed and deployed Salesforce Health Cloud solutions to streamline patient management and enhance care

coordination.

• Integrated Health Cloud with healthcare systems and third-party applications to optimize operational efficiency.

• Developed and customized patient engagement tools to improve communication and manage care plans.

• Utilized Salesforce analytics and reporting tools to generate actionable insights for data-informed decision-making.

• Collaborated with healthcare providers and stakeholders to gather requirements and ensure successful implementation

Aryo Consulting Group Jun 2014 – May 2018

Sales force Solutions Developer

• Developed and implemented Salesforce solutions tailored to meet the specific needs of marketing agencies and

startups.

• Customized Salesforce CRM to enhance functionality and user experience, driving improved client engagement and

sales performance.

• Integrated Salesforce with other marketing tools and platforms to streamline workflows and data management.

• Provided strategic guidance on Salesforce best practices, contributing to the successful adoption and utilization of

Salesforce within client organizations.

• Collaborated with cross-functional teams to deliver innovative solutions and support ongoing client success in a

competitive market.

Projects

1. AI-Driven Qualification System for Deposit Processing:

• Project Overview: Developed an advanced qualification system leveraging AI to optimize deposit processing and

approval workflows. This system utilized machine learning algorithms to analyze customer data and predict the

likelihood of approval for rental deposits.

• Unique Aspect: The integration of AI into the qualification process not only improved accuracy and efficiency but

also allowed for personalized deposit solutions, enhancing the overall customer experience. This project demonstrated

your ability to merge cutting-edge technology with business processes for significant operational improvements.

2. Integration of Open Banking Technology for Secure Transactions:

• Project Overview: Implemented Open Banking technology to facilitate secure and seamless financial transactions

within the Salesforce Commerce Cloud environment. This integration provided a robust solution for handling financial

interactions, including payments and fund transfers.

• Unique Aspect: The use of Open Banking technology in a rental operations context is particularly noteworthy. It

ensured high levels of security and compliance while streamlining the payment process, reflecting a strong

understanding of both financial technology and its application in real-world business scenario

Education

Virginia Commonwealth University

Bachelor's degree (Computer Science)

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