Quality Assurance Client Relations

Tanya Reichenbach

+1-970-***-**** *********************@*****.*** Nanticoke, PA 18634

WORK EXPERIENCE

Owner Operator, Tidy Time Cleaning

August 2018 - August 2023

• Fostered strong client relations by actively listening to concerns and providing timely solutions.

• Facilitated staff training programs to enhance team performance and professional development.

• Oversaw daily operations to ensure smooth workflow and adherence to organizational policies.

• Administered budget management processes to optimize resource allocation and reduce costs.

• Implemented quality assurance protocols to maintain high standards of service and compliance.

• Coordinated schedules effectively to maximize resource utilization and meet client needs. Janitorial Manager, Executive Management Services

November 2013 - July 2018

• Facilitated staff training programs to enhance team skills and improve overall performance.

• Led cross-functional teams to achieve project goals and foster collaboration among members.

• Implemented quality control measures to ensure adherence to organizational standards and regulations.

• Monitored safety compliance protocols to maintain a secure and healthy work environment.

• Managed inventory to optimize stock levels and minimize operational disruptions. Cashier, DR's Quick Mart

October 1997 - July 2015

Greet,and assist customer. Unload,and put away merchandise weekly. End of shift cleaning,and paperwork. Deli meat counter . Operation of slicer, cutting all orders to customer specifications. Labor, Benton Foundry

September 2000 - March 2004

Worked in multiple areas of this large factory. Mainly cleaning core centers for large diesel motor parts. Also required to drill,sand and assemble multiple pieces together for larger size motor parts. Required to pack shipping crates, and correctly fill out shipping label to be loaded directly to delivery truck for shipment. Also trained to conduct proper fit of respiratory mask used in some areas of the plant.

EDUCATION

Northwest Area Jr. Sr. Highschool

1990-1997

General Equivalency Diploma - GED

SKILLS

Cleaning Experience, Commercial Cleaning, Customer Service, Hauling, Outgoing Personality, Reefer, Remodeling, Supervisory Experience

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