Dorissa Drummer
PROFILE
Assistant Store manager who is strong-
minded and has a friendly demeanor.
Knows how to handle conflict
resolutions. Team player who knows
how to communicate and work with
employees’ as well as customers.
Always on time, a problem solver, and
multi-tasker. Taking assignments and
assessments as being a part of the
management team and using quick
thinking skills to solve solutions that
displays results as soon as possible and
that subsidizes to the accomplishment
of the establishment.
CONTACT
PHONE:
Home Phone:
*****************@*****.***
ACTIVITIES AND INTERESTS
Reading
Writing
Caring for Elders
Taking care of my kids
Cleaning
Cooking
WORK EXPERIENCE
Assistant Store Manager
Family Dollar
2018-2023
Supervise the Family Dollar team member. Include the team member in how to bring more sales into the store. Give proper training technique to individuals that comes into the staff, have proper skills in problem solving. Inventory and ordering stores supplies. Unloading truck and organizing stock room in order to get products out at a decent rate. Do returns, refunds, and exchanges if needed.
Mail Handler
United States Postal Services
2022-2023
Load and unload the mail received into the facility and sort out the mail by states, cities and zip codes. Scan the unsorted mail to keep track the amount of mail being worked. Load the sorted mail onto truck and secure the bins within the trailers.
Call Agent
Telvista
2019-2022
Answer calls or live chats to place, help or track online orders through various online sporting shops. Solve any problems with orders that has been placed, lost, stolen or haven’t made it in a timely manner. Verify payment information while giving a summary of the call, noting why did the person call, the solution to their concerns, and the outcome. Picker
Walgreens Distribution Center
2023-2024
As a picker for this company while it was short lived I trained in a few places such as picking products, Stocking products, counting, working in a team setting while still working individually.
EDUCATION
South Oak Cliff High School
May 2017
High School Diploma
KEY SKILLS AND CHARACTERISTICS
• Excellent listener
• Over-achiever, courteous, professional
• Controlled under pressure.
• Staff training
• Excellent written and verbal communication