Sales Associate Customer Service
Resume:
Bernard Hayden
Decatur, IL *****
****************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Shift Leader/Manager
Popeye's Restaurants-Decatur, IL
April 2024 to Present
was selected to be hired on as a shift lead to open up the new store in Decatur, IL. Inquired my SERV_Safe certification. Supervised and learned everything about southern hospitality. Task in hands was count drawers, inventory, handling and solving issues before their was a problem. Maitenance/Sales Associate
SHIFTSMART/CIRCLE K-Decatur, IL
January 2023 to Present
I work two 4hr shift a week at various Circle K's stocking merchandise and keep up maintenance on the property
Maitenance Technician
McDonald's-Decatur, IL
August 2023 to January 2024
Work the early shift, so I help or assist on fixing items that was broken.Also to make sure the property stays clean and up running.
MOVED
November 2021 to December 2022
Moved away from Wisconsin to help care for my mother here in Decatur, IL and also get to know the rest of my brothers and sisters.
Stay at Home Dad
C O V I D-Oshkosh, WI
May 2020 to October 2021
When covid hit I was let go from my position due to the pandemic. Tried really hard to find another job, but no one was hiring. I stayed home and helped home school five of my children. MIG/TIG Welder
Alliance Laundry Systems-Ripon, WI
February 2019 to March 2020
MIG/ TIG welded washers and dryers on 2nd shift. Welded 2inch to 12inches of beads down in a 2G & 3G position of MIG . Where I set up in jig structure. TIG weld out of position, half inch to inch bead on aluminum steel
Cook/Server
Golden Corral Corporation-Oshkosh, WI
February 2017 to January 2020
Started off at the back of the house cooking and preparing steaks for customer to their description. Later, I was moved upfront to serve and give great customer service to guests. Welder
SMC Metal Fabricators-Oshkosh, WI
July 2018 to January 2019
I inquire the position through schooling for welding. Where I welded half inch to thicker metals. Each order had different blueprints and specifications to follow for every customer. Where I learned to fabricate and finish in timely matter.
Shift Supervisor
McDonald's-Oshkosh, WI
March 2011 to June 2014
I supervise and manage team of 7 to 15 employees every shift . Beginning at the end of every shift I counted up drawers to make sure the tills were current. I handled customer complaints and food inventory for my location. Serv Safe certificate
Education
Tech. Diploma in Welding
Fox Valley Technical College - Oshkosh, WI
June 2018 to December 2018
Skills
• Food handling (10+ years)
• Meal preparation (10+ years)
• Kitchen experience (10+ years)
• Dietary aide experience (2 years)
• Food service (10+ years)
• Food safety (10+ years)
• Cooking (10+ years)
• Food industry (10+ years)
• Restaurant experience (10+ years)
• MIG welding (5 years)
• TIG welding (4 years)
• Calipers (4 years)
• Micrometer (5 years)
• Crane (2 years)
• FCAW (5 years)
• Blueprint reading (5 years)
• Hand tools (10+ years)
• Fabrication (10+ years)
• Power tools (10+ years)
• Math (10+ years)
• Rigging (3 years)
• Mechanical Knowledge (4 years)
• Manufacturing
• Supervising experience
• Heavy lifting
• Welding
• Assembly
• Quality control
• Driving
• Customer service
• Sales
• Swift
• Retail sales
• Construction
• Office management
• Basic math
• Schematics
• Production planning
Certifications and Licenses
Welding certificate, GMAW Certificate, Welding Production, Welding/Metal Fabrication Tech.Diploma
February 2018 to Present
Driver's License
May 2023 to November 2027
Welding Certification
AWS D1.1
September 2021 to Present
Non-CDL Class C
OSHA 10
Certified Quality Auditor
Pallet Jack Certification
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