Hr Manager Solution Engineer

Syed Shah

732-***-**** - ********.******@*****.*** - New York, USA

About Me

A seasoned and detail-oriented Reliability Solution Engineer with 6 years of experience in managing Linux based servers. Proven track record in supporting mission-critical environments across development, testing, and production servers. Skilled in implementing and supporting both physical Linux servers and virtual environments, including tasks such as patching, provisioning, application deployment, storage management, and troubleshooting. Proficient in VMware and cloud environments (AWS). Demonstrates expertise in automation using Ansible, ensuring compliance with established policies, and executing software upgrades and installations. Well-versed in cutting-edge DevOps tools like Git, Docker, and Kubernetes to enhance system operations. Experienced in collaborative teamwork to achieve company objectives set by senior management. Skills

Linux Administration Cloud Computing Network security Data analysis Cybersecurity DevOps Ansible Ansible Tower Logical Volume Manager (LVM) VMware Automation Firewalls Docker Kubernetes Terraform Jenkins SQL Python Network architecture IT project management Cloud security Agile methodologies Virtualization AWS Services EC2 EFS ELB IAM S3 Glacier Auto-scaling Load Balancer Cloudwatch Cloudfront HTTP Nginx DHCP SSH DNS NFS NAS SAN Out of Band Management Shell Scripting Apache Web Server RAID File System Management PXE kickstart Active Directory Red Hat Satellite Network Troubleshooting Provisioning Decommissioning Security Hardening Patching Tcpdump Wireshark LDAP NIC Teaming Nagios Splunk EXT3 EXT4 XFS YUM RPM DNF Swap fdisk gdisk ServiceNow Jira SAMBA SCP Rsync FTP VSFTPD Kernel Tuning Performance Tuning Experience

Reliability Solution Engineer 11/2021 - Present

Samsung, New York

● Relying on Virtualization technologies such as VMware ESXi to deploy and configure instances, managing virtual servers and ensuring their maintenance.

● Deployed, configured, and managed servers running RHEL 6, 7, 8, and CentOS, ensuring optimal performance and adherence to security standards

● Demonstrating expertise in performing security patching and addressing post-patching issues, ensuring updated and harden Linux systems.

● Conducting Root Cause Analysis (RCA) using Splunk log analysis to resolve incidents, thereby ensuring the health and stability of the Linux environment

● Expert in GIT as the version control platform, proficiently executing Pulls, Commits, Branches, and Merges to maintain code integrity

● Coordinating and managing multiple development branches, resolving conflicts across branches, and tracked changes made to configuration files using GIT.

● Using Ansible Engine for automation, creating playbooks and roles to manage effective configuration change reducing required time and minimized drifts.

● Executing Ad-hoc commands using different Ansible Modules for quick tasks and efficiency.

● Establishing projects, managing inventory, creating job templates, and scheduling jobs using ANSIBLE TOWER to streamline automation processes

● Deploying and configuring AWS EC2 Instances, Configuring AWS VPC, and launching instances across various private and public subnets tailored to the specific requirements of each application.

● Collaborating with AWS IAM to create new IAM users and groups, defining roles and policies to ensure secure and controlled access.

● Implementing AWS Auto Scaling to enhance application availability, dynamically scale EC2 instances based on application load and using AWS CloudWatch for comprehensive monitoring.

● Engaging closely with incident management teams to troubleshoot reports and proactively identifying resolutions for critical issues that may impact production servers

● Managing the lifecycle of Docker containers, overseeing tasks such as starting, stopping, killing, running, and port mapping

● Deployed multiple instances of containers to manage varying workloads, ensuring optimal resource utilization and high availability

● Diagnosing and resolving issues while implementing network solutions, including firewall rules and VPNs, in collaboration with network engineers

● Implementing Bash scripts to reinforce security measures, encompassing user authentication, permissions management, and system hardening

Linux Systems Administrator 01/2019 – 08/2021

Accenture Federal Services Arlington, Virginia

● Orchestrated the full lifecycle management of servers, encompassing deployment, provisioning, troubleshooting, maintenance, and decommissioning.

● Installed and configured servers, including DHCP, TFTP, and FTP, facilitating over-the-network installation of virtual machines through PXE boot

● Applied operating system patches on servers, conducted regular OS upgrades, and updated administrative tools and utilities as needed

● Conducted kernel tuning using the Sysctl command, dynamically adjusting kernel parameters and ensuring persistence across reboots.

● Developed Bash scripts to automate daily tasks, including executing shell commands, running multiple commands consecutively, and performing customized administrative functions.

● Investigated and proposed innovative approaches for automating system administration tasks, contributing to operational efficiency.

● Proactively monitored system health using Nagios products, promptly responding to tickets generated by Nagios for efficient issue resolution.

● Engaged in kernel tuning, adapting kernel parameters to tailor features according to client requirements.

● Managed users and granted sudo permissions as required for efficient access control.

● Created comprehensive documentation, including troubleshooting guidelines, root cause analysis sheets, and strategies for task improvement, encouraging more efficient overall performance

● Created and managed Logical Volumes using LVM, overseeing the creation of volumes within volume groups and file systems. Proficient in extending/reducing logical volumes and file systems

● Configured ESXi Virtual Machines utilizing base image templates, implemented snapshots for system backups, and cloned VMs for comprehensive testing purposes

● Oversaw shared NFS mounting and unmounting on the NFS server, managed NFS clients on remote machines, and facilitated the sharing of remote files

● Implemented user authentication through Active Directory using the LDAP protocol, ensuring secure and efficient access control

● Utilized cron to schedule jobs and execute scripts for system backup, updates, and server maintenance automation

● Configured NIC Teaming to enhance connectivity and optimize network traffic flow, ensuring efficient data transfer

● Configured diverse RAID configurations based on the specific requirements of application teams, ensuring optimal data protection and performance.

Linux Technician 08/2018 – 12/2019

Accenture Federal Services Lockport, NY

● Installed and configured software and equipment, ensured smooth integration into the system.

● Conducted on-site troubleshooting, including configuration, network connections, and resolution of printer-related issues.

● Diagnosed and addressed system performance issues in collaboration with Linux Admin and Engineers, ensuring optimal functionality.

● Oversaw various system upgrades, implementing necessary enhancements to optimize performance.

● Provided user support and adeptly resolved problems to ensure a smooth and efficient computing environment.

● Collaborated with third-party suppliers to replace defective server parts, ensuring minimal downtime.

● Managed routine system backup processes, scheduled tasks to enhance system reliability.

● Demonstrated proficiency in secure shell key-based authentication and effectively resolved SSH-related issues.

Education

Associates (2020)

Middle Sex County College, Criminal Justice

Certifications

Red Hat System Administration I & II (2020)

RHEL Automation with Ansible (2022)

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