Customer Service Call Center
Resume:
Dorenda Martin
Customer Service
Contact
ADDRESS:
Apt D14
Winston-Salem, NC 27103
PHONE:
EMAIL:
******@*****.***
Skills
Type: 70 wpm
Empathetic listener
Attention to detail
Strong organizational skills
Excellent communication
Quick learner
Ability to work with minimal supervision in a remote location
Willingness to obtain certifications for job as well as advancement
EDUCATION
Winston-Salem State University
6/97 – 12/02
Medical Technology/Computer Science GPA: 3.89
Triad Community Kitchen
11/17 – 4/18
Certified Chef/Managerial ServSafe GPA: 3.98
WORK EXPERIENCE
Omega World Travel Federal Travel Services
10/23 - 2/25
Work from Home high volume Call center
American Express Global Business Travel
9/22 - 10/23
Work from Home high volume Call center
Teleperformance American Express Travel Agent
3/20 - Present
Work from home-High Volume Call enter
Williams-Sonoma Seasonal Customer Service
11/19 – 1/20
Work from Home High-Volume Call Center
Providence Restaurant Catering Chef
4/18 – Present
Catering services for DoubleTree Hotel Restaurant services
GMAC Licensed Insurance Agent/Customer Service
02/05 – 07/08
Licensed Property and Liability Agent, High volume call center, Customer Service, Licensed Sales
Work From home abilities
●Home office free of interruptions
●Laptop Windows 8.1, Chrome, Internet Explorer
●64-bit processor
●Multiple USB ports
●Proficiently utilize Windows OS
●Web camera
●Noise canceling, USB headset, non-bluetooth
●DSL Hardwired Ethernet between modem and PC w/o adapter
●Ability to speak effectively with customers and employees
Contact this candidate