Project Management Business Operations

Daniel Lozano ******@*****.***

Experienced IT Consultant with extensive technology background and project management experience. Knowledge across multiple disciplines working as a liaison between Business Operations, IT, Development teams, and End Users. Known for building trust through integrity, effective communication, creative problem resolution and determination.

Independent Consultant 2020 - Present

Providing a range of Professional Services to a primary account on a T&M basis. Engagement involves supplementing staffing, assisting with knowledge transfer and backfill where necessary.

● Project Management

● Data Analytics and Analysis

● Software Implementation Support

● Technical recommendations related to system integration, data management.

/NSPRO - Costco Inc. Issaquah, WA. 2016-2020

Sr. Consultant, Project Lead

● Project Management Lead - Project plan development, resources planning and management across project lifecycle.

● Technical Lead - Collaboration with Business Operations, IT Departments, Development Teams and End Users.

● SAP Activate Methodology - Guide customers through project phases using a

“Hypothesis” driven approach.

● Workshop Lead - Create, organize and lead functional workshops as part of

“Explore Phase.”

● OCM Contributor - Collaboration, providing application impacts based on gap analysis.

● Agile Development - Collaborate with development teams defining phased approach, acceptance criteria and backlog processing.

● Steering Committee - Executive team collaboration, maintaining transparency, constraints reporting and KPI maintenance.

● Customer Resource Development & Knowledge Transfer - Mentor and develop Associate Project Managers, and other resources as necessary. United Natural Foods, Providence RI. 2013-2015

Sr. Manager Information Technology

● IT and Project Management Lead - Merchandising and Point of Sale system replacement project, from Vendor selection to project close.

● Business case development, ROI, and overall budget owner.

● Guide stakeholders through RFC, RFP, RFQ process to narrow vendor field.

● IT liaison guiding business stakeholders through general project methodology & best practices.

● Manage multiple project vendors closely to ensure delivery integrity and timelines.

● OCM development, and change effectiveness lead.

● Business process re-engineering, creating efficiencies and resource repurpose. SAP Americas, Irving, TX..2008-2013

Business Process Engineer/F&R Technical Specialist

● Project member assisting with technical architecture, testing, and delivery of custom application.

● F&R Technical lead responsible for data definition, system integration and process workflows to accommodate customer SLA’s.

● Provide system workflow training and identify processing opportunities for greater efficiency.

● Responsible for application deployment plan, (RDBMS, UNIX, Java messenger) configuration and customer training.

● Agile team member responsible for system processing order of operation and configuration.

● General UNIX shell scripting and SQL query, supporting KPI reporting.

● Instore support, SOP and OCM adoption.

Amdocs Inc. Plano TX. 2004-2008

Support Consultant

● Technical Support Consultant responsible for n-tier architecture deployment.

● Wide range of technical disciplines required, Oracle, DB2, BEA Weblogic, IBM Websphere, using OC4J deployment, configuration and tuning.

● Guide customers through system & software requirements providing configuration guidance.

● Knowledge transfer to customers, partners and 3rd party vendors.

● Known for working difficult accounts, gaining trust through transparency and determination.

● Annual award winner for dedication and determination. Education

● TCC Fort Worth, TX 1996 Associate Studies

● University of Phoenix Continuing Education

● Villanova University 2014 Six Sigma Green Belt, IT Vertical Technical Training:

Java Technologies:

BEA Weblogic & IBM WebSphere

Application Servers

IBM Portal Server

EJB Entity Beans

JDBC

Web & Scripting:

HTML, CSS

XML,

JavaScript

Unix navigation and some

Shell scripting

Version Control and Change

Management:

MS Visual SourceSafe

Relational Database:

Oracle

Some SQL & PL/SQL

MySQL

IBM DB2

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