Customer Service Data Entry
Resume:
DAISY ROLDAN
HILLSIDE NJ
***********@*****.***
OBJECTIVE
Detail-oriented customer
service professional with five
years of remote work
experience. Proven ability to
quickly learn and apply product
knowledge, ensuring
customers receive tailored
recommendations and
exceptional service. Seeking to
contribute skills in a dynamic
team environment.
SKILLS
In-depth knowledge of
products and competitive
offerings
Strong communication and
customer engagement abilities
EXPERIENCE
Interstate Waste Service
Remote Administrative Support
2019 - 2024
- Conducted administrative functions, including data entry, collections, and billing, ensuring accuracy and efficiency.
- Delivered outstanding customer service in a call center setting, addressing customer inquiries and resolving issues promptly.
- Collaborated effectively with team members to foster team building and enhance operational workflows.
- Managed invoice statements and utilized Salesforce for sales tracking and reporting.
- Proficient in Microsoft Office Suite (Word, Excel) and Microsoft 365 for documentation and data management.
- Assisted in the coordination of waste management programs, optimizing customer interactions and support.
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RM TERMITE & PEST CONTROL
DATES: 2018- 2019
I have extensive experience in scheduling sales appointments, managing customer service requests, and handling collection calls. I am proficient in using PestPac software to coordinate appointments and service tasks. Additionally, I have hands-on experience with deposit and payment entries in accounting systems, as well as managing payroll through ADP Workforce. DAVID YURMAN
DATES: 2017-2018
Experienced retail associate with a strong background in customer service and sales. Skilled in managing retail orders, 2
Expertise in making tailored
product recommendations
Proficient in identifying multi-
product needs and facilitating
connections
Collaborative experience with
relationship managers and
fulfillment teams
answering online order inquiries, and working with e-commerce software such as Salesforce. Proven track record of exceeding customer expectations and driving sales growth. Key Skills: Customer service
Sales and E-commerce software, Retail order management. Online order inquiries. Inventory management
McCall’s pest control
DATES: 2013-2017
Making sales appointments. Scheduling service needed for the customers. Routing the right technician into the field of work. Make collection calls to customers. Working with pest pac software. Google cloud platform.
ICING by CLAIRE’S
DATES: 2008-2013
Dedicated and results-driven Manager with over 5 years of experience in retail management. Proven track record of success in overseeing store operations, maximizing sales, and ensuring customer satisfaction. Seeking a challenging managerial position where I can utilize my leadership skills to drive business growth and profitability.
WAREHOUSE WORKER/ SYMS INCORPORATED LLC
DATES: 2003--2007
Experienced warehouse worker with a strong background in order fulfillment, shipping, and inventory management. Proven track record of accurately processing orders, preparing shipments, and restocking merchandise in a timely manner. Excellent attention to detail and organizational skills. Dedicated team player with a strong work ethic and commitment to meeting customer needs.
3
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Contact this candidate