Customer Service Inventory Management

Marquita Bolton

********.********@*****.*** 404-***-**** Atlanta, GA

SUMMARY Seasoned professional with 9 years of experience in customer-facing and office management roles. Skilled in inventory management, team supervision, and maintaining high levels of customer service. Seeking Office Worker position to leverage proven organizational and communication skills.

WORK EXPERIENCE Chime solutions Atlanta ga

Customer Service Rep Mar 2019 - Nov 2020

• Provided exceptional customer support by addressing inquiries, resolving issues, and maintaining a high level of service satisfaction for clients at Chime Solutions. SwissSport Atlanta, GA

Front Office Agent Mar 2020 - Oct 2024

• Fielded inbound and outbound calls, addressing customer inquiries and resolving service-related issues efficiently.

• Administered documentation procedures, maintaining precision and adherence to regulatory compliance.

• Supported operational requirements through effective communication and coordination tasks.

Essence Beauty Atlanta, GA

Floor Manager Sep 2016 - Jun 2021

• Addressed customer inquiries and complaints efficiently, resulting in enhanced customer satisfaction.

• Supervised staff activities in sales, inventory control, cash handling, and customer service, ensuring operational excellence.

• Maintained optimal stock levels through timely inventory management and upheld merchandise standards for pricing, presentation, and quality. One Saint Personal Care Home US, GA

One Saint Mar 2014 - Aug 2015

• Greeted and directed visitors to their destinations, maintaining a warm and efficient reception environment.

• Conveyed essential information to clients using email, telephone, and in-person communication, ensuring clarity and timely responses.

• Managed accurate transmission of documents, adeptly operating computers and facsimile machines for reliable information dissemination. EDUCATION Newton High School

High School Diploma, N/A

Covington, GA

May 2006

SKILLS Conflict Resolution • Inventory Management • Team Supervision • Time Management

• Customer Service • Data Entry • Organizational Skills • Communication Skills • Attention to Detail

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