Philip Robertson
***** ****** *****, ***** ****** Virginia, 20152
Mobile: 571-***-****
******.**********@*****.***
OBJECTIVE
Computer Technology/ Data Analysis
To acquire a position in the computer related field. Data analysis, network research, security. PROFILE
● Familiar with MS-DOS, Microsoft Windows, Microsoft Teams, Microsoft Word, Microsoft Excel, PowerPoint, Access, SQL, Visual Basic, C++, Java, Database building.
● Knowledge of PC setup and installation, as well, data entry, and file updating, project building.
● Experienced in Visual Basic, Oracle, Web design, C++, Java, database building.
● Experienced in Cisco and Juniper networking.
Professional Experience
T-Mobile
Network Core Technician January 1st 2020-August 8nd 2022
-requesting network parts being sent to switch sites and coordinating the maintenance. Working with Cisco and Juniper routers on the wireline network
-Monitoring alarms for routers and nodes
-Working with the Wireless team on network outages.
-Event creation for outages across the wireline network
-Gathering information from network team to coordinate event creation of number of outages Sprint
Tech Support Technician II November 12th 2007-January 1st 2020
-Network Operation Center (NOC) providing technical support to Sprint information and networking
-Troubleshooting Sprint switches and routers, utilizing the Cisco IOS to run physical and logical layer testing on circuits and routers
- Configured multiple network platforms, including NBMA, and point-to-point interfaces utilizing the BGP, EIGRP, and OSPF routing protocols
-Assisted in isolation of trouble tickets working directly with other NOC engineers to resolve the networking issues
-Using REACT testing tool for head to head testing with Telco technicians
-Acquiring traceroutes for latency issues for troubleshooting
-Organizing conference bridges across multiple teams for network outages IP Core July 17th 2017-December 31st 2019
-Coordinating maintenance requests for switch operations work as well as the network team
-Weekly calls with the wireless team on current network status
-Ordering network parts through Cisco and Juniper
EDUCATION
Ferrum College, Ferrum, VA Bachelor of Science 2002-2006 GPA-2.8
Philip Robertson
25389 Bryson Drive, South Riding Virginia, 20152
Mobile: 571-***-****
******.**********@*****.***
OBJECTIVE
Computer Technology/ Data Analysis
To acquire a position in the computer related field. Data analysis, network research, security. PROFILE
● Familiar with MS-DOS, Microsoft Windows, Microsoft Teams, Microsoft Word, Microsoft Excel, PowerPoint, Access, SQL, Visual Basic, C++, Java, Database building.
● Knowledge of PC setup and installation, as well, data entry, and file updating, project building.
● Experienced in Visual Basic, Oracle, Web design, C++, Java, database building.
● Experienced in Cisco and Juniper networking.
Professional Experience
T-Mobile
Network Core Technician January 1st 2020-August 8nd 2022
-requesting network parts being sent to switch sites and coordinating the maintenance. Working with Cisco and Juniper routers on the wireline network
-Monitoring alarms for routers and nodes
-Working with the Wireless team on network outages.
-Event creation for outages across the wireline network
-Gathering information from network team to coordinate event creation of number of outages Sprint
Tech Support Technician II November 12th 2007-January 1st 2020
-Network Operation Center (NOC) providing technical support to Sprint information and networking
-Troubleshooting Sprint switches and routers, utilizing the Cisco IOS to run physical and logical layer testing on circuits and routers
- Configured multiple network platforms, including NBMA, and point-to-point interfaces utilizing the BGP, EIGRP, and OSPF routing protocols
-Assisted in isolation of trouble tickets working directly with other NOC engineers to resolve the networking issues
-Using REACT testing tool for head to head testing with Telco technicians
-Acquiring traceroutes for latency issues for troubleshooting
-Organizing conference bridges across multiple teams for network outages IP Core July 17th 2017-December 31st 2019
-Coordinating maintenance requests for switch operations work as well as the network team
-Weekly calls with the wireless team on current network status
-Ordering network parts through Cisco and Juniper
Major: Computer Science with minor in Business
Courses included web design, Oracle database, advanced computer applications, C++, Visual Basic, Java, Data Structures
References
Jeff Bradley Core Supervisor T-Mobile-703-***-**** Doug Bigley IP Core/Managed Supervisor T-Mobile- 540-***-**** David Huff IP Services Supervisor T-Mobile- 703-***-**** Mike Mancil Senior Engineer Cogent -703-***-****
David Kraus Senior Network TechnicianT-Mobile-703-***-**** Robert Drake Senior Network Technician T-Mobile-571-***-**** Stephen Bailey Senior Network Technician T-Mobile-703-***-**** Chun Shaw Network TechnicianT-Mobile- 301-***-****