Business Analyst Scrum Master

Certified Scrum Master with expertise as Business Analyst. Skilled in facilitating Agile teams, driving collaboration, and delivering valuable products.

SKILLS

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Project Management Tools (Jira, Rally)

Software Development Life Cycle/ Agile Methodology

Cross- Functional Team Collaboration

Stakeholder Communication & Relationship Management

Deadline Management & Timely Delivery

PROFESSIONAL EXPERIENCE

Healthcare Business Analyst Jan 2020 – Present CVS Health, Woonsocket, Ri

Collaborated with Scrum Masters, in coaching team members on self-management and cross functionality

Assisted in developing Project goal definition techniques and product backlog management methodology.

Help identify and mitigate impediments to the Scrum Team’s progress

Risk Analysis, Assess the potential risks related to financial, operational, and clinical processes, and suggest mitigation strategies.

Enhance Patient Experience, ensure that the system changes, processes, and technology improvements always focus on improving the patient experience, reducing wait times, and enhancing care quality.

Patient Data Privacy, any patient data was handed according to the guidelines to maintain patient privacy and confidentiality.

Excella Health

Business Analyst Oct 2018 – Jan 2020

Utilized Agile/Scrum Method for gathering requirements and facilitated user stories workshop.

Documented User Stories and facilitated Story Point discussions to analyze the level of effort on project specifications

Resolved issues related to financial modules like AP, GL, FA and Sys Admin. Setups

Proposed new table data models, existing table changes to support project requirements.

Assistant Manager June 2015 – June 2020

Hampton Inn, VA

Focused on Problem Resolution to address any guest issues and trained staff in Problem Resolution

Developed Life Safety & Emergency Procedures Manual for hotel use

Financial management, reviewing daily logs and reports for accuracy.

LICENSENCE AND CERTIFICATIONS

Professional Scrum Master™ II Completed: March 2023

Contact this candidate