Customer Service / shipping an receiving/ Sales Associate
Resume:
Jacob Tuckness
**** ****** **, ***** ****, CA ***04
SKILLS & ABILITIES
Merchandising process execution, customer service, sales, inventory management, shipping and receiving, Sit-own propane forklift operation, heavy machine operation.
EXPERIENCE
Western Farms - Warehouse/Inventory/Shipping/Sales Associate 17/2022 - 12/2024
I work ensure that product makes its way from the truck to the sales floor while assisting customers with their shopping experience. Truck offload including fork lift operations, merchandising and product flow. Responsible for shipping and receiving processes and paperwork. Provide a positive shopping experience for all customers in the store.
Groundsman - Horizon Professional Tree Management 11/2021 - 07/2022
Responsible for debris removal and worksite cleanup. Breaking down fallen trees by use of chainsaw and chipper. Responsibility for maintaining tools, etc.
Garden Sales Associate - Friedman’s Home Improvement 01/2017 - 03/2020
Responsible for maintenance and customer service within the garden department. Provide customers with recommendations and assistance with their gardening needs. Merchandising duties within the department including setting displays, watering, and maintaining plant health. Offloading the delivery truck including plants, soil etc. with a sit down propane forklift.
Special Order Fulfillment Associate - Home Depot 08/2015 - 01/2017
Responsible for Special Order Product Management, store order fulfillment, and customer service. Provided a seamless customer experience while executing merchandising and inventory processes. Help store/department to achieve company leading operating profit and customer service results. Used sit down propane forklift and stand up forklift to pull orders
Department Sales Specialist (Garden, Electrical, Lumber) - Home Depot 09/2013 - 08/2015
Responsible for Customer service and sales within various store departments. Assisted customers in finding the correct product for their home of business projects
Inventory and Merchandising Specialist - Best Buy 01/2007 - 09/2013
Responsible for Shipping and receiving procedures including receiving Truck, Unloading and Stocking, Product Counts, and inventory paperwork. Followed merchandising process including pricing, down stocking, and ad-set. Achieved company leading merchandising audit scores.
EDUCATION
Montgomery High School - Santa Rosa CA
References:
Roman Tamayo - Crew Leader - Horizon Tree Service - Santa Rosa, CA 707-***-****
Joshua Anderson - Shift Leader - Friedman’s Home Improvement - Santa Rosa, CA 707-***-****
John Nofplot – Warehouse Supervisor – The Feed Store – Sebastopol, CA 707-***-****
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