Customer Service Administrative Assistant

Ann-Marie Harper

**-*** ******** *****

Riverview, NB E1B3G9

********.********@*****.***

OBJECTIVE

To be a strategic learner and valuable leader through continuous innovation with a professional organization in order to meet and surpass company goals and standards as well as acquire skills to further advance my knowledge.

EFFECTIVE SKILLS

Customer Service, Analytical Thinker and Valuable Team Contributor

EDUCATION

2000 Alberta College, Edmonton, AB

•Micro Office Accounting

Payroll, ledgers and journals Book balancing, Deposits

1998 Bow Valley College, Calgary, AB

•Sciences

•Biology, chemistry, physics, and math

WORK EXPERIENCE

2019-Present Riddles and Rhymes Daycare, Riverview, NB

Customer Service, all administration duties, payroll, dealing with the clients

2012-2019 Nordia Inc., Moncton, NB

Customer Service, Sales and Saving Accounts

•Answered ~ 150 queue calls daily

•Reviewed customer complaints and customer retention issues

•Resolved billing issues and customer retention issues

2010-2012 Sobeys, Moncton, NB

Customer Service

•Completed cash, debit and credit card transactions

•Maintained a clean work environment

2003-2010 Clarke Transport, Moncton, NB

Administrative Assistant/Warehouse Supervisor

•Billing customers

•Receiving proof of deliveries and organizing shipping documents

•Shipping and receiving

INTERESTS

•Reading

•Watching movies

•Gym

REFERENCES

References will be available upon request.

Contact this candidate