Tracey Y. Luke
Jacksonville, FL 32225
**********@*****.***
Professional Skills
UNF Operating Systems
Microsoft Office Software
Slate, Banner and Workday
Professional Customer Relation Skills
Excellent Organizational Skills
Employment Skills
Administer clerical support to the Director of Student Enrollment
Provide outgoing communications for Transfer and Freshman students
Processor of the Enrollment Services Communication Systems departmental mail
Assist Financial Aid Coordinators with execution of Scholarship Offers
Attended to Admissions Inbox with student request to deliver to designated personnel
Knowledge of retrieving and processing Judicial holds admitted with student applications
Ensure new employee welcome packages
Former assistant to Admissions Marketing and Publications Division
Knowledge of College Compliance and regulations
Support the ESCS team with special projects
Assist with the Welcome Center in Hicks Hall as needed
Volunteer with Orientation and Commencement
17 years of employment with the Offices of Enrollment Services
Employment History
*UNF Office Assistant – Enrollment Services Communication
Systems, Admissions Marketing and Publications Division 05/21/2007 – 09/05/2024
* Dollar Tree 06/23/2024 – present
Cashier, Stock Room, Merchandiser
* Busy Bee Termite and Pest Control, Inc. 11/30/04 - 05/18/07
Office Manager
* Jones College 03/05/00 - 11/24/04
Records Clerk, VA and International Student Advisor