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Customer Service Account Executive

Location:
Miami, FL
Posted:
February 17, 2025

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Resume:

First and Last Name: Rafael Suero

Current Location: Miami, FL

Are they open to relocation: Remote Role

Availability to start: Immediately.

Any upcoming vacations/time off needed: no

Any employment gaps/short term contracts to address: no Required Skills # of Years Highlight of Experience Account executive and sales 10 Extensive experience working as Account executive and sales. Demonstrated expertise in sales, marketing, telemarketing, and customer service. Generated leads through cold calling and executed grade-A appointment setting.

Communication skills 10 His unique ability is to be bilingual and fluent in both English and Spanish, without any accent, allowing him to

communicate effectively and provide support to a diverse range of customers. This linguistic advantage will undoubtedly contribute to delivering exceptional customer service and facilitate effective communication within the team. SaaS sales experience 10 Rafael has total 10 years of SaaS experience. He is experienced using CRM Such as salesforce, ZOHO, Zendesk, HubSpot, Copper

Preferred Skills # of Years Highlight of Experience B2B Sales 10 He has total 10 years of experience in B2B Sales along with cold calling. Excellent time management skills and have the ability to work unsupervised, ensuring that tasks are completed efficiently and on time.

computer software skills 10 Experienced working on MS Office Suite, Google Docs/Spreadsheets Platforms, etc.

Rafael Suero

Summary:

Results-driven Executive Sales and Lead Generation professional with excellent communication skills and a proven track record in customer service and marketing.

Bilingual, fluent in English and Spanish, capable of providing exceptional support to customers. Seeking a challenging role as a Customer Service Specialist to utilize my expertise and contribute to the success of a dynamic organization.

Education:

- Bachelor’s degree in computer and information Science, [Business College] 1985 - 1987

- Associate degree in computer science, [Kent Skills Center] 1982 – 1984

- High School Diploma, [Ottawa Hills High School] 1980 – 1984 Work Experience:

Ray’s World Jan 2022 – Present

• Executive Sales & Executive Lead Generation

• Conduct sales, telemarketing, and cold calling activities to generate leads and drive revenue.

• Provide top-notch customer service and support through online chat and email in both English and Spanish.

• Act as a consultant to address customer inquiries, provide product information, and offer recommendations.

• Utilize marketing strategies to attract potential customers and increase brand awareness. OMAI-USA Inc Jan 2015 – Dec 2021

Executive Sales & Executive Lead Generation,

• Demonstrated expertise in sales, marketing, telemarketing, and customer service.

• Generated leads through cold calling and executed grade-A appointment setting.

• Handled customer inquiries, troubleshooted devices, and effectively upsold products.

• Successfully managed online chat and support email services in both English and Spanish.

• Customer service specialist with a demonstrated ability to provide excellent support and resolve customer issues.

• Proven track record in sales and lead generation through effective communication and persuasive techniques.

• Proficient in telemarketing, cold calling, and appointment setting to maximize sales opportunities.

• Skilled in utilizing marketing strategies to attract and engage potential customers.

• Bilingual in English and Spanish, providing exceptional support to a diverse range of customers.

• Strong work ethics, self-motivated, and able to work independently with minimal supervision.

• Effective time management skills and ability to prioritize tasks to meet deadlines.

• Coachable, excellent listener, and possess strong communication skills.

• Typing speed: 40 WPM.

Additional Information:

Cryptocurrency enthusiast actively involved since 2021. Available to contribute as a Customer Service Specialist. Also, contribute as a Content Writer, Video Editor, Edit Videos into 20 plus different Languages...

Dear Hiring Manager,

May this Cover Letter, Resume, Skills, and Experience reflect that I am a great fit for this position. Please feel free to contact me to arrange an interview. I look forward to learning more about this opportunity.

How I can help your company is as follows: A) Excellent Work Ethics and B) My Personality I describe my work Ethics as:

1) Reliable - self-starter, self-motivated, comfortable working alone 2) Excellent time Management Skills

3) Ability To Work Unsupervised

4) Coachable

5) Excellent Listening Skills

B) I describe My Personality as:

1) Respectful

2) Honest

3) Friendly

4) Dependable

5) Reliable

6) Self Starter

7) Integrity (The Highest There of)

What makes me unique: Bilingual Fluent Native Speaker Both English and Spanish (No Accent) Phone Number: 1-407-***-**** Email Address: **************@*****.*** RAFAEL SUERO Rafael Suero

1-407-***-****

Email Address: **************@*****.***

Dear BizSpeed,

I am writing to express my strong interest in the Content Writer position at BizSpeed, as advertised on Dynamite Jobs. With my passion for writing and extensive experience in creating engaging and informative content, I am confident in my ability to contribute to your organization's success. As outlined in my attached resume, I possess strong writing and editing skills with meticulous attention to detail. I have a proven ability to conduct thorough research to ensure accuracy and provide valuable insights. Additionally, I am proficient in utilizing SEO techniques to optimize content for search engines, thus increasing visibility. My experience in meeting deadlines and managing multiple projects simultaneously will enable me to excel in a fast-paced environment. I am a collaborative team player with excellent communication skills. I have successfully collaborated with clients to understand their specific requirements and deliver high-quality content tailored to their needs. Furthermore, I am self-motivated and can work independently with minimal supervision. My excellent time management skills and ability to prioritize tasks effectively allow me to meet tight deadlines without compromising the quality of work. In addition to my writing skills, I am bilingual in English and Spanish, granting me the ability to create versatile content. I am also experienced in video editing and translating content in over 20 different languages, which will allow me to enhance the multimedia offerings of BizSpeed. Through my experience as a Freelance Content Writer for The Family Cash Machine and Legacy Trade Academy, I have developed a strong understanding of various industries and a knack for creating engaging blog posts. I have optimized content for SEO, driving organic traffic and increasing readership. Moreover, I have experience as a social media content creator, planning and scheduling content, monitoring engagement, and responding to comments and messages. I am proficient in Microsoft Office Suite and content management systems, and I am familiar with social media platforms and their management. I am passionate about continuously improving my writing skills and committed to delivering high-quality content. I am excited about the opportunity to contribute my skills and experience to [Company Name] and its vision. I would appreciate the opportunity to discuss in more detail how my skills and experience can benefit your company. Please feel free to contact me at your convenience via phone at 1-407-***-**** or email at **************@*****.***. Thank you for considering my application. Sincerely,

Rafael SueroRafael Suero

1-407-***-****

Email Address: **************@*****.***

Rafael Suero

1-407-***-****

Email Address: **************@*****.***

Objective: Results-driven Content Writer with a passion for writing and a strong ability to create engaging and informative content. Seeking an opportunity to utilize my writing skills and contribute to the success of a dynamic organization.

Skills:

- Excellent writing and editing skills with a strong attention to detail.

- Proficient in conducting thorough research to ensure accuracy and provide valuable information.

- Familiarity with SEO techniques and ability to optimize content for search engines.

- Ability to meet deadlines and manage multiple projects simultaneously.

- Strong communication skills and ability to collaborate effectively with team members.

- Self-motivated and able to work independently with minimal supervision.

- Excellent time management skills and ability to prioritize tasks effectively.

- Bilingual in English and Spanish, allowing for versatile content creation.

-Able to Create Video and edit the content in 20 plus different Languages. Education:

- Bachelor's Degree in English Literature, College of Business in Hollywood, Ca, Graduation Year: 1989

- Courses in Creative Writing, College of Business, Graduation Year: 1989 Work Experience:

- Freelance Content Writer: For the Family Cash Machine & Legacy Trade Academy (a Cryptocurrency Trading Platform). Translating & Editing Videos from English to Spanish. - [Dates: 01/2020 – 10/2022]- Create engaging and informative content for various clients in different industries.

- Conduct thorough research to ensure accuracy and provide valuable insights.

- Utilize SEO techniques to optimize content for search engines and increase visibility.

- Collaborate with clients to understand their specific requirements and deliver high-quality content.

- Blog Writer For, Video Editing, Video Translating to Different Languages, [The Family Cash Machine & Legacy Trade Academy]

- [Dates: 01/2020 – 10/2022]

- Researched and created engaging blog posts on various topics, including lifestyle, travel, technology, and more.

- Optimized content for SEO to drive organic traffic and increase readership.

- Collaborated with the editorial team to ensure content adhered to the brand's guidelines and style.

- Social Media Content Creator, for The Family Cash Machine & Legacy Trade Academy

- Developed creative and engaging social media content for various platforms.

- Planned and scheduled content to ensure consistent and timely posting.

- Monitored social media channels for engagement and responded to comments and messages. Additional Information:

- Strong passion for writing and continuously improving my skills.

- Proficient in Microsoft Office Suite and content management systems.

- Familiarity with social media platforms and experience in social media management.

- Available to contribute as a Content Writer.

Please feel free to contact me at your convenience. I look forward to discussing how my skills and experience can benefit your company.

RAFAEL SUERO

Phone Number: 1-407-***-****

Email Address: **************@*****.***



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