General Manager Hotel Management

PROFILE

A results-driven hospitality leader with

over 20 years of experience across

prestigious international hotel brands.

Proven expertise in hotel management,

operations, and guest services, with a

relentless focus on delivering exceptional

customer experiences. Highly skilled in

team leadership, conflict resolution, and

navigating complex, high-pressure

situations. Fluent in multiple languages and

dedicated to continuous professional and

personal growth. Eager to leverage my

extensive experience to drive innovation

and contribute to the success of a dynamic

organization.

PERSONAL INFORMATION

Marital Status: Married

Residence: Sousse, Tunisia

LANGUAGES

Arabic – Native

English – Fluent

French – Fluent

Italian – Conversational

German – Conversational

ADDITIONAL COURSES

Food & Beverage Management

Housekeeping Management

Safety Courses

Train the Trainer

Travel Life Participated

CONTACT

Mobile +216-**-***-***

*********@*****.***

WORK EXPERIENCE

TUI Blue - Tunisia

Assistant General Manager

Apr 2022 – Dec 2024

Palm Beach Hotel – Hammamet

AQI Skanes Family Hotel

AQI Venus Splash World Hotel Hammamet

Lake Victoria Hotel – Entebbe, Uganda

General Manager ⃒ Dec 2020 – Jan 2022

TUI Blue

Holiday Village Manar Hammamet, Tunisia

Assistant General Manager ⃒ Jun 2018 – Nov 2020

Jumeirah Al Naseem, Madinat Jumeirah Resort – Dubai, UAE Night Manager (Pre-opening ) ⃒ Dec 2016 – Jun 2017 The Address Montgomerie – Dubai, UAE

Night Manager ⃒ May 2010 – Feb 2016

The Leading Hotels of the World - Dubai, UAE

Pre-Opening of The Monarch Dubai

Duty Manager Aug 2007 – Feb 2009

Emirates Islamic Bank – Dubai, UAE

Retail Banking Executive ⃒ Jun 2006 – Aug 2007

Jumeirah Emirates Towers Hotel – Dubai, UAE

Duty Manager ⃒ Sep 2002 – Apr 2006

Jumeirah Burj Al Arab – Dubai, UAE

Junior Duty Manager (Pre-opening) ⃒ Nov 1999 – Aug 2002 Hilton World Trade Centre Hotel – Dubai, UAE

Reservation Sales Agent – Hilton Worldwide Reservations ⃒ Dec 1997 – Nov1999 Hotel Ruspina – Monastir, Tunisia

Reception Manager ⃒ Jul 1995 – Oct 1997

EDUCATION

Hotels Management – Barnfield College Luton, UK 1993 – 1995 CORE COMPETENCIES

Hotels Management

Strategic Planning & Implementation

Training & Development

Contact this candidate