Human Resources Health Care

Location:

Summerfield, FL

Posted:

February 17, 2025

Contact this candidate

Resume:

MARLA KIRKLAND, B.S.N., R.N., M.S.N.

**** ** ***** **. ***********, FL. 34491

CELL 352-***-****

E-MAIL: *****.********@**.***, *****************@*****.***

EXPERIENCE

March 9th, 2024 to Present

Veterans’ Health System Phone No: 203-***-****

VISN 1 Supervisor’s: Jordan Demetrise

New England Health Care System-Remote

Human Resources Specialist (Information Systems)

Duties include: Conducts in-depth problem analysis to identify adverse trends, ineffective practices or procedures, and system shortcomings complicated by conflicting or insufficient data, user complaints, or other relevant factors. Develops, collects, compiles, analyzes, publishes, maintains, and properly presents to HR and other shareholders any related data and information related to a wide variety of needs of the office. Provides annual and ad hoc reports to stakeholders, such as data and information for inspection/investigation (i.e., CARF, CARDS, CAP, EEO, etc.), staffing effectiveness and turnover, recruitment/retention; workforce succession planning; budget hearing materials, etc. Conducts evaluations and recommends improvements to determine the adequacy of the human resources data system to meet the needs of the agency. Plans, conducts, and evaluates training of HR personnel to include training related to HR information system routines, modifications, procedures and complex queries. Provides complex advisory services essential to enable managers and supervisors to properly plan, develop, organize, manage, and evaluate the HR information technology program. Interprets HR information system requirements and changes as they impact HR policies and procedures and recommends appropriate actions required to meet those changes. Provides administrative support for required HR reports, budget, suspense reports and overall VISN facilities personnel strength as well as functional databases utilized by the VISN facilities as needed.

Sept.11th, 2022 to March 8th, 2024

Veterans’ Health System Phone No: 407-***-****

13800 Veterans Way Supervisor’s: Dr. Ami Prag

Orlando, FL 32827

CAC

Experience designing, developing, testing, and deploying Power BI scripts, DAX measures and SQL queries and developing data models. Experience applying data management concepts and principles, data administration and standardization methods sufficient to develop data models; applying analytical and evaluative methods to assess and improve program effectiveness and management processes; recommending new or modified standards to increase efficiency. Establish and maintain data governance structures, policies, and processes that support the acquisition and management of health-related data to ensure its quality and meaning across settings and to utilize it for analysis that supports individual and population health and drives innovation. Cultivate an environment of responsiveness and accountability in health IT issue management and resolution, assuring responsibility is taken for final resolution and disposition of issues. Work with clinicians and interdisciplinary teams to create information system dashboards and graphical displays which can be used for comparative qualitative and quantitative analysis and reporting of other health care metrics. I developed SQL reports off the Extract/Transform/Load (ETLs) programs. Created and manage the “D02_VISN8s675” database in the Central Data Warehouse to provide ease of access for the Orlando station to run Structured Query Language (SQL) and Power Bi data collection reports within the National Veterans Affairs data bases. I am the database administrator for this workgroup. I use SSIS to maintain more than 70 ETLs in this one database. Created and manage the “D02_VISN8s675” Power BI Premium site for reports and dashboards for Orlando that currently has more than 20 reports or links and multiple more in testing including Telehealth. I manage a Power BI Premium site for reports and dashboards for VISN 8 that currently has 2 reports used at multiple sites by the VISN 8 Clinical Informatics Departments.

Create and implements change control procedures and establish policies for effective management of system modifications and changes, including patches, updates, upgrades, and optimizations. Lead efforts to migrate efficiently and optimally complex clinical and healthcare organizational workflows into electronic health information systems. Take ownership of information systems project charters/plans, serving as the key informatics leader for project stakeholders, requirements, budget, resources, deliverables, timeframe, and scope. Lead meaningful and coordinated use of subject matter experts to support decision-making among informatics functions to optimize the healthcare system and the tools that support the business. Implement strategies for successful support, adoption, and meaningful use of health IT systems. Cultivate an environment of responsiveness and accountability in health IT issue management and resolution, assuring responsibility is taken for final resolution and disposition of issues. Set policies for action surrounding education, training, and the appropriate use of health information to ensure efficient and successful use of health IT systems and informatics tools. Determine best use of system(s) and writes necessary policies and procedures utilizing best practices and solutions in the management of the security data, systems, devices, and networks. I assist in the software development within Veterans Health Information Systems and Technology Architecture (VistA) for Text Integrated Utilities (TIU), Reminder Dialogs, Reminder Reports, VistA reports, Fileman Reports, Consult Management, and Interfacility Consult Management (IFC), Menu development, and Order development. I am part of the VISN 8 Health Informatics (HI) committee and Point of Contact for the Orlando Business Information Services Library (BISL) team. Part of the CAC duties is to answer support requests from local Computerized Patient Record System (CPRS) users that includes trouble shooting problems with the end users. I have completed the Introduction to Health Care Data Analytics, the Health Informatics 101 courses and completed the National ADPAC 101, 201 and 301 trainings in 2023.

Jan. 26, 2014, to Sept.10th, 2022

Veterans’ Health System Phone No: 352-***-****

1601 S.W. Archer Rd. Supervisor’s: Dr. Charles Zeilman

Gainesville, FL 32608

CAC/PACT R.N.

As a PACT RN, I worked with two different doctors in the Villages OPC. My assignments were to work in the Cardiology clinic with the Cardiologist and I work with a new PACT team as the RN coordinator.

As a Clinical Access Coordinator (CAC) I have worked a many local, reginal, VISN and National projects. I assist in the software development within Veterans Health Information Systems and Technology Architecture (VistA) for Text Integrated Utilities (TIU), Reminder Dialogs, Reminder Reports, VistA reports, Fileman Reports, Consult Management, and Interfacility Consult Management (IFC), Menu development, and Order development. I have lead groups in redesigning the Sleep Study program for all consult and telehealth programs. In addition, I have partnered with and Interventional Radiology department to develop a consult services process within North Florida and South Georgia (NF/SG). A member of the VISN 8 Health Informatics (HI) committee, the VISN 8 telehealth work group, and Point of Contact for the NF/SG Business Information Services Library (BISL) team. I have served on the COVID Vaccine Local Taskforce and have developed bast practice for the follow-up of partial vaccinated veterans. I have developed SQL reports off the Extract/Transform/Load (ETLs) programs, I have created SQLs to assist with the required VISN and National guidance for the COVID Vaccination Process. I manage the ETL’s for Clinical Informatics in North Florida South Georgia. I also served on the VISN 8 Virtual Health subcommittee for several years and was the local resource for the department.

I designed and presented multiple trainings for local, VISN and National attendees. Part of the CAC duties is to answer support call from local Computerized Patient Record System (CPRS) users that includes trouble shooting problems with the end users. I am in the process of learning more about Structured Query Language (SQL) and data collections methods within the National Veterans Affairs data bases. I have completed the Introduction to Health Care Data Analytics and the Health Informatics 101 courses.

Aug. 2011 to March 2014

The Villages Regional Medical Center Phone No: 352-***-****

1451 EL CAMINO REAL Supervisor’s: Carole Hinchliffe

The Villages, FL 32159

R.N.

Care for up to six patients on the surgical floor of the hospital. Providing patient assessments passing medications, performing dressing changes, starting IVs, and coordinating care with Lab, Dietary, Pharmacy, CNAs, and Doctors.

Aug. 20th, 2002, to Aug. 2011

Marion County Health Department Phone No: 352-***-****

1801 SE 32nd Ave Supervisor’s: Flo Hoffman

Ocala, FL 34471

Senior Community Health Nurse

Supervise nine employees in the School Health Program, five RN's and four clerical staff include: assigning work duties, completing time sheets, tracking vacation and sick leave totals for each employee, annual performance reviews, training employees of both the Marion County Health Department and Marion County School Board, managing a computer software program for health information data collection. Maintain equipment and supplies for the department. Organize a yearly training for about 120 school board staff regarding basic medical issues that arise in the schools. Special assignments: include co-coordinating H1N1 point of distribution setup in 2008.

EDUCATION

Grand Canyon University Phoenix, AZ

M.S.N., Master of Science in Nursing

Emphasis in Health Care Informatics.

Oct 2014

Eastern Kentucky University Richmond, KY

B.S.N., Bachelor of Science in Nursing

Minor in Aviation Administration.

May 2000

University Of North Dakota Grand Forks, ND

Basic classes

REFERENCES