Customer Service Information Technology

Judith A. Davidson-Yablinsky **************@*****.*** Mobile Phone 814-***-**** Ext Du Bois, PA Objective Work Experience Penn State University Dubois, PA RECEPTIONIST 12/2012 - 03/2014 Worked in computer lab Information Technology System assisting students. Verizon Altoona, PA OPERATOR B 05/2003 - 06/2004 Accepted long distance calls..trained on customer service calling cards and international dialing... Westat Rockville, MD RESEARCH INTERVIEWER 01/2001 - 08/2001 Conducted interviews with persons from all walks of life for studies, government, educational and health. Roxbury Behavioral Treatment Center Shippensburg, PA RECEPTIONIST/MEDICAL ASSISTANT CO-ORDINATOR 12/1998 - 06/1999 Greeting clients/family, promoted to taking confidential info from patients, family, obtaining MA appointments, miscellaneous other assistance. Education Post-secondary education, no degree or certificate 08/2011 - 12/2014 PSU High school graduate or equivalency certificate (GED) 09/1956 - 05/1960 Cambria Heights High School