Customer Service Security Guard

Santiago Seri

*** **** ****** **, *******, FL ***25

Tel:917-***-****

**************@*****.***

Work Experience

**/**** – 02/2021 Gods Angels Brooklyn, NY

Assistant

Ensuring the children have good hygiene, changing diapers as necessary.

Help preparing snacks and meals for the children

Supervise kids while inside and outside the premises

Help kids learn basic skill

Provide a clean workspace and items clean throughout the day

Prepare learners for quality of care or school entry by having to introduce them to paintings, songs, athletics, and other hobbies

Ensure kids are learning positive behaviors.

01/2015 – 8/2018 Bowery Ballroom Brooklyn, NY

Security Supervisor

Write and submit security reports

Maintaining orderliness and etiquette in all applicable vicinities.

Monitor traffic on and off the premises.

Always professional when asking and/or escorting rowdy clients off our premises.

Keep watch of suspicious people/items, vandalism and hazards.

Furnishing clients with wrist stamps, bands, or ticket stubs to denote their rightful admission.

11/2012-05/2015 Volunteers of America Shelter New York, NY

Support Supervisor

Monitor cameras to view client’s well-being.

Provide direct care and supervision of guest in the shelter.

Maintaining client log of foot traffic in and out of the facility.

Patrolling the facility to ensure safety of staff and clients

Ensure policies and procedures are followed.

Communicate with Program Director about operational issues and disciplinary issues.

Interact with shelter guests in a compassionate and respectful manner.

01/2013 – 12/2014 Kent Security New York, NY

Security Guard

Provide great customer service to all tenants and visitors.

Notify tenants of their packages in a timely manner.

Patrol the building to ensure safety of staff and tenants.

Communicate with supervisor on daily task.

Monitor foot traffic coming in and out the building.

07/2012 – 01/2013 ToysRus Brooklyn, NY

Seasonal Stock Associate

Responsible for loading and unloading shipment off the trucks

Replenish and clean shelves inside store

Maintain store cleanliness and organization

Keep stockroom clean and organize

Communicate with supervisor if there were any issues with shipment

12/2010 – 07/2012 Dominos Brooklyn, NY

Delivery Expert

Deliver food in a timely manner.

Provide great customer service inside and while delivering

Helping in the kitchen when needed

Maintain store cleanliness

Education Graduated 2010 High School Diploma

09/2010 – 5/2011 Borough of Manhattan Community College New York, NY

09/2006 - 06/2010 Williamsburg High School for Architecture and Design Brooklyn, NY

References:

Erica Ramos

Alba Laureano

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