Customer Care Technical Training
Resume:
REUBEN ARORI
CONTACT
************@*****.***
P.O.BOX 4085-40200 KISII,KENYA.
PERSONAL DETAIL
Date of Birth : 22/02/2000
Marital Status : SINGLE
Nationality : KENYAN
SKILL
Microsoft Word
Microsoft Excel
Microsoft Database
Microsoft PowerPoint
Network Administration
Network Troubleshooting
Microsoft Publisher
Auto CAD
QUICK BOOKS
Communication Skills
INTERESTS
Music
Traveling
Watching
Entertainment
Reading
REFERENCE
Mr. Ibrahim Juma
Registrar
BORABU TECHNICAL TRAINING
INSTITUTE
KENNEDY NYAMWEYA
SECONDARY SCHOOL PRINCIPAL
IRUMA SECONDARY SCHOOL.
VENAH BIYAKI ARORI
Orthodontist
Marble Hospital
LANGUAGES
OBJECTIVE
To work with determinaton,courage through my acquired skills positively to birng change and ensure that the goals and objectives are achieved. EXPERIENCE
05/08/2023 - 22/11/2024 GICA TECH SOLUTIONS
CUSTOMER CARE REPRESENTATIVE
I assisted and advised according to the company's
through phone, online chat, mail, and e-mail to those who buy or use its products or services.Through this experience I gained the following skills
Empathy,Problem solving,Communication,Active
listening,Technical knowledge,Patience,tenacity and adaptability.
02/08/2022 - 30/10/2022 KISII TEACHING AND REFERRAL HOSPITAL (KTRH) ICT OFFICER
I did my attachment here and gained the
troubleshooting skills. -Data Entry. -Installation, configuration and following skills: -End User support.
-Structured networking and basic network
maintenance of computer hardware, software,
network printers and other related computer
peripherals.
05/04/2019 - 30/04/2021 AMBE SUPERMARKET
SUPERMARKET ATTENDANT
In the supermarket attendant job I worked as a
cashier, a stocker, a baker, a deli worker, a manager or assistant manager, or an office worker, just to name a few.
EDUCATION
2023-2023 ALISON ONLINE
Certificate RSBA1 BASIC FIRST AID
2021-2023 BORABU TECHNICAL TRAINING INSTITUTE
Certificate in Information Communication Technolog PASS
2018-2019 St.ANN'S COLLEGE
INTERNET COMPUTING CORE CERTIFICATION
DISTINCT
2018 IRUMA SECONDARY SCHOOL
CERTIFICATE OF SECONDARY EDUCATION
D+
2013 Gemas Primary school
CERTIFICATE OF PRIMARY EDUCATION
358/500
ACHIEVEMENT & AWARDS
Certificate of completion "KENYA YOUTH EMPLOYMENT OPPORTUNITIES PROJECT.
ENGLISH
SWAHILI
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