Randall B. Woodall
*** ******** ** **** ****, FL 32746
407-***-**** *****.*******@***.**.***
Professional Summary
Dedicated IT Administrator with over 20 years of experience in managing and maintaining complex IT infrastructures. Proven expertise in Windows Server environments, network administration, and system security. Adept at troubleshooting, implementing new technologies, and providing exceptional end-user support.
Core Technical Skills
Operating Systems: Windows Server (2012 R2 - 2022), Windows 10/11, macOS
Server Administration: Active Directory, Exchange, SQL Server, SharePoint, Hyper-V, VMWare
Networking: TCP/IP, VPN, DHCP, DNS, Firewalls (WatchGuard, FortiGate)
Security: Trend Micro, Symantec, SSL certificates, Trend Micro Email protection, Traffic on FortiGate Application Control
Windows PowerShell: Microsoft Servers and Exchange Servers
Microsoft 365 administration (Exchange Online, Azure Active Directory, Security & Compliance Center, Teams)
Microsoft Exchange on premise to Office 365 Migration
Backup & Recovery: Acronis, Veritas Backup Exec
Trend Micro Email Security enabled SPF records through the DNS
Configure DMARC, SPT, DKIM on the DNS for Microsoft Exchange
Virtualization: Microsoft Hyper-V, Remote Desktop Services, VMWare
Hardware: Dell servers, HP ProCurve switches, Cisco routers, SAN/NAS storage
Professional Experience
CPLS, P.A./Private Corporate Counsel
Information Technical Manager May 2018 - October 2024
Administered Windows Server 2022 Datacenter environment with Hyper-V virtualization
Managed and maintained Microsoft Exchange 2019 server, ensuring 99.9% uptime
Certified SSL certificates on Microsoft Exchange server
Configured and troubleshot SSL-VPN on WatchGuard Firebox M270 for secure remote access
Migrated Microsoft Exchange 2013 to 2019
Microsoft 365 administration (Exchange Online, Azure Active Directory, Security & Compliance Center, Teams)
Implemented and managed Acronis Backup solution for critical data protection
Provided tier 2 and 3 technical support using Windows PowerShell to help Outlook 365 attorneys and staff with file sharing
Provided tier 2 and 3 technical support for 50+ attorneys and staff
Administered Windows Active Directory, managing user accounts, group policies, and access controls
Samsung 2800 phone system converted to SpectrumVoIP phone system
Provided Microsoft SQL creation and support
Maintained and supported PCLaw, a client management software for attorneys
Provided VMWare for Consultants
Orlando Regional Chamber of Commerce/Orlando Economic Partnership
Information Technical Manager July 2005 - February 2018
Administered Windows Server environment, including Active Directory, Exchange, and MS SQL Server connect to Dynamic account system
Managed virtualized server infrastructure using Microsoft Hyper-V
Migrated Microsoft Exchange 2013 to Office 365 Exchange online
Implemented and maintained network security measures, including firewalls and anti-virus solutions
Managed a network system over two stories with Fiber network
Configured and maintained a FortiGate and WatchGuard firewall systems
Provided 24/7 IT support for staff and members, resolving hardware and software issues
Managed external DNS and SSL certificates through Network Solutions
Implemented and maintained backup and disaster recovery systems using Veritas Backup Exec
Tradeweb, Inc
IT Network Specialist February 2003 - July 2005
Administered WAN infrastructure for multiple customer networks with Windows and UNIX systems
Managed network operations center, ensuring high availability and security for client systems
Implemented and maintained network monitoring tools to proactively address issues
Provided technical support for e-commerce application environments
Technical Proficiencies
Server Management: Windows Server administration, Active Directory, Group Policy, DNS, DHCP
Microsoft 365 administration (Exchange Online, Azure Active Directory, Security & Compliance Center, Teams)
Email Systems: Microsoft Exchange Server configuration and maintenance
Database Administration: Basic Microsoft SQL Server management
Virtualization: Microsoft Hyper-V, Virtual Machine creation and management
Network Administration: TCP/IP, VLANs, VPN, Firewall configuration (WatchGuard, Fortigate)
End-User Support: Remote and on-site troubleshooting, software installation and updates
Backup and Recovery: Acronis Backup manager, Veritas Backup Exec
Security: Anti-virus deployment and management, email security, access control
Education
A.S. Computer Science
Florida Technical College - Orlando, FL May 2000
Key Achievements
Designed and implemented a Remote Desktop Gateway infrastructure, improving remote work capabilities for the entire organization
Configure FortiGate to Monitor/Allow/Block/Quarantine traffic through Application Control
Migrated legacy Exchange server to Microsoft Exchange 2019 with zero data loss and minimal downtime
Implemented a hybrid backup solution using both on-premises and cloud technologies, reducing recovery time objectives by 40%
Optimized network infrastructure, resulting in a 30% improvement in overall system performance
Successfully managed IT operations through multiple office relocations and company mergers