Sql Server Technical Support
Resume:
Anita Poddar
Email: *******@*****.*** Phone: 917-***-**** Status: US Citizen
Professional Summary
Results-driven VB 6.0, SQL Server Developer and Gemologist with over 20 years of experience in data management, reporting, and technical support within high-visibility environments. Proven ability to enhance operational efficiency through effective problem-solving, team collaboration, and a strong focus on data integrity.
Technical Skills
• Languages: SQL, T-SQL, PL/SQL, Visual Basic 6.0
• Data Warehouse Tools: SSIS, SSRS, SSAS (2014/2012/2008 R2/2005)
• Databases: MS SQL Server (2014/2012/2008 R2/2005), Oracle, MS Access
• Tools: SQL Server Management Studio, SQL Server Data Tools, Visual Studio
• Reporting: Crystal Reports, Power BI
• Operating Systems: Windows, MS-DOS, UNIX
• Image Handling: Downloading, resizing, and integrating images into diamond certificates
Work Experience
International Gemological Institute (IGI), New York, NY
Visual Basic Developer, MSBI Developer
Nov. 1999 – Present
• Developed and maintained gemologist work records, ensuring accurate inventory tracking and reporting.
• Collaborated with the team in India to create and test new programs, addressing client requirements and system issues.
• Generated customized reports, including full and summation reports tailored to client specifications.
• Improved departmental efficiency by creating and maintaining production record programs.
• Designed and developed integrated systems for jewelry certificate management, enhancing workflow processes.
• Managed the yearly credit program for accounts, ensuring accuracy in financial reporting.
• Provided technical support for lab processes, including matching and tagging, and developed evaluation and valuation reports.
• Facilitated data transfers between legacy systems and new applications, ensuring data integrity.
• Created diamond certificates according to specific requirements, utilizing various formats to meet client needs.
• Handled image processing tasks, including downloading, resizing, and integrating images onto diamond certificates.
Key Responsibilities
• Produced and managed various reports, including aging reports and miscellaneous reports for gemology.
• Assisted team members with technical challenges, including email issues and cloud file management.
• Conducted quality control screenings for diamonds during lab processes.
• Provided training and support on software usage and reporting tools to team members.
Education & Certifications
• Bachelor of Arts in Economics, University of Rajasthan, Jaipur, India
• Diploma in Software Programming, Comp-U-Learn, Flushing, New York
• Gemological Certificate, International Gemological Institute (IGI)
• Microsoft Certified Professional
• Learned Accounting, Coursera (With Certificate, completed: Dec. 2024)
• Google Data Analytics Certificate, Coursera (Completed: [Jan. 2025])
•Google Cybersecurity Certificate, Coursera (Completed: [Feb. 2025])
Additional Information
• Proactively suggested improvements for office processes, including document management and responsibility assignments.
• Familiar with file transfer protocols and maintaining organized work documents on server systems.
Contact this candidate