Customer Service Assembly Line
Resume:
HERMAN M. JILES
**** *** ******** **** *******, Ga. 30901
*********@*****.***
PROFESSIONAL SUMMARY
Over 30 years of experience in team leading, planning, developing and implementing environmental health and safety requirements. Responsible for managing the department efficiently and effectively in the absence of the department supervisor. Ensured that daily performance metrics were met and tracked. Led and attended production meetings. Administered 5S responsibilities to members of the team. Audited processes, procedures and materials as they were produced. Ensured work compliance instructions and operating procedures were properly executed. Communicated productivity status and implemented improvements during MDI board meetings and activities. Served proudly in the United States Army. As a member of the 6th psychological operations BN, (PSYOPS) Fort Bragg, N. C. this unit was directly responsible for supporting the 7th Special Forces Group. Assigned military occupational specialist was 74C tactical telecommunications center operator. Desert Storm was one of many temporary duty assignments as well as many other trips abroad to include the Panama Conflict. Experienced Machine Operator with expertise in creating industrial and automotive components. Efficiently completes assignments and supports production requirements. Flexible in applying technical knowledge to meet diverse maintenance needs. Competent at training new hires in safety standards. Onsite job trainer Mechanical Knowledge Manufacturing Exceptional Management Skills Proficient Computer Skills Creative Problem-Solving Telecommunication Computer Networking Quality Assurance Food Industry Excellent customer service 5S / Lean PROFESSIONAL EXPERIENCE
MACHINE TECHNICIAN
Bridgestone Americas, Graniteville, SC January 2021 - Current • Operate Machinery that converts formed rubber into custom made tires for automotive industries.
ASSEMBLY TECHNICIAN
JDCP, Grovetown, GA April 2021 - January 2023
• Assemble Tractors on the assembly line, while maintaining the highest level of quality and professional ship. Performed the task of Fill-In Zone Leader in Zones 2, 3, 5, and 7
• Worked in Zone 6 on the X-40 Assembly Line, certified in over 17 stations CUSTODIAN
City of Augusta Central Services Department, Augusta, GA February 2021 - January 2023 • Responsible for cleaning offices in the engineering building, supervised three employees. ASSEMBLY TECHNICIAN
MAU @ John Deere, Grovetown, GA
• Assembled tractors on the assembly line while
maintaining a high level of quality
April 2019 - April 2021
• Worked closely with mechanics to fix problems that may have occurred during production due to line assembly being incomplete
• Assistant zone leader in Zone X-20 assembly line
• Responsible for the operation of the zone in the Absence of the zone leader to include making sure parts are ordered on time and assemblers have the proper tools to perform the job. ASSISTANT STORE MANAGER
Family Dollar, Augusta, GA August 2020 - February 2021 • Provided Excellent customer service
• Responsible managing the store to include counting of all monies at end of the shift, writing out the deposit slips and securing it in safe and supervised employees to ensure they were performing assigned job duties effectively and efficiently
CUSTODIAN
Charlie Norwood V.A. Medical Center, Augusta, GA October 2018 - April 2019
• Responsibilities included cleaning various areas of the hospital as assigned to include removal of hazardous material
TEAM LEADER, OPERATIONS
Club Car, Evans, GA January 2014 - April 2018
• Provided onsite training for new employees, successfully led key projects which resulted in increased productivity
• Coordinated and led problem solving activities relating to safety, quality and productivity • Volunteered to lead in maintaining a high level of housekeeping practices within the department QUALITY INSPECTOR
Club Car, Evans, GA January 2012 - January 2014 • Provided onsite training for new employees
• Successfully led key projects which resulted in improved performance for cars exiting the production line MASTER ASSEMBLER
Club Car, Evans, GA January 1997 - January 2012 • Repaired all line defects that occurred during assembly
• Frill in for absence of associates
TACTICAL TELECOMMUNICATIONS CENTER OPERATOR
U.S. Army, Fort Bragg, NC April 1989 - October 1992 • Supported the 7th Special Forces Group EDUCATION
High School Diploma Lucy Craft Laney Comprehensive High School, Augusta, GA – 1988 ACTIVITIES
Member of Deacon board at Good Samaritan Baptist Church Member of Stoklin Temple #22 Shriner's Club
Member of Banneker Lodge #3 Masonic Organization
Vice President of Self-Made Motorcycle Club
Honorable discharge from U.S. Army
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