Donna Burns
*****.*******@*****.***
BILINGUAL - Professional
• Executive Administrative Assistant
• Sales Administrator
• Medical Secretary
Personal Details
Highest Level of Education: DCS / DEC
Total years of experience: 10
Work Experience
Office Manager/Executive Assistant
Otis Canada Inc-Montréal, QC
May 2023 to Present
• Support the General Manager Eastern Canada
• Sales support customer service
• Product Development for New Equipment and Modernization Sales Report
• CNESST reports
• Support 115 + mechanics
• Fleet Management Canada
• Company Team Building
• On boarding for all Office employees and Mechanics
• Support Safety Team Members
• Budget reports
• Expense Reports
• Travel arrangements
Administrative Assistant (Healthcare – Medical Secretary class II) CIUSSS du Centre-Sud de l'Île de Montréal-Montréal, QC September 2019 to Present
Part -Time
Medical Admin Assistant
Emergency Department
• Support Medical Doctors, nurses, PAB’s, as well as updating patients records, files,
• requests for transfers
• Urgence Santé, SPVM, GRC
• Handling of confidential files
• Hospital software programs, Sichield, Logibec,
Executive Assistant
Ingersoll Rand Security Technologies (name change in 2014 ALLEGION CANADA)-Saint-Laurent, QC September 2012 to September 2018
• Executive Assistant to GM Eastern Canada
• Travel Arrangements
• Sales support quote specialist, Spec Writing Team support specialist,
• Company events
• Sales Reports
• Fleet Management Canada (Wheels)
• Concur, expense reports
• Workday - On boarding of new hires
• Minutes Meetings
• Office supplies, catering, budget planning
• CRM create and manage updates
• Budget reports
Education
DCS in BUSINESS ADMINISTRATION
BANFF SCHOOL OF BUSINESS - Montréal, QC, CA
Skills
• Microsoft Powerpoint (8 years)
• Network Support
• Microsoft Office (10+ years)
• SharePoint (6 years)
• SAP (5 years)
• IT support (8 years)
• AS400 (8 years)
• Business Management
• Microsoft Excel (10+ years)
• Microsoft Word (10+ years)
• Workday (8 years)
Languages
• English - Fluent
• Français - Advanced
Certifications and Licenses
First Aid Certification
May 2023 to May 2025