Customer Service Representative

Talisha

Cubie

***

_

***

_

****

• Talisha

cuble@yahoo

.

com

Kansas

C

ity

,

MO

•

· t d

tail

Aiming

for

Professlonal

Summary

.

d

with

strong

communication

skills

and

attention

e ·

. f

diverse

work

experience. Equ,ppe .

Reliable Individual w i

th

multiple

years

O

•

1

1c

·II

t

while

provid

i

ng

a

positive

impact

.

opportunities

to

utilize

and

expand

profess,ona

s,

se

Sk/11

Hlgh/1,vrts

Reliable

Collaborative

Customer Service

Employment

History

Cieri<

-

Internal

Revenue

Service

-

Kansas

City,

MO

Aug

2022 -

Current

Driven

Interpersonal

Detail-Oriented

MS

Outlook

MS

Word

MS

Teams

Perform

Original

Entry

and/or

Data

verification

functions on Information Returns on

the

SCRIPS

system

as

well

as

minor

transcription

of

information

into

a

computer

program

Process

requests

for

a

variety

of products such as transcripts and utilize

automated

tools

on

a

computer

system

•

Perform

general

clerical

work

including

extracting mail from

deliveries,

filing,

sorting, batching,

or

grouping

documents

Reduce

legal

risks

and ensures

compliance

with federal and state regulations

•

Perform

other duties as

necessary

Customer Service Representative -

Convey

Health

Solutions

-

Kansas

City,

MO

Jan

2022

-

July

2022

'

•

•

•

•

Process

reque~

for

OTC

.items

received

from

health

plan

members

via

mail

or

phone

call

~:date

acco~nt

mform~~on

such as

billing

options

and

changes

of

address

or

phone

numbers

swer

qu:stions

pertammg

to

mailings

sent out

by the

company

periodically

Make

concise

and

detailed

notations

as

it

pertains

to

member

records

Server -

Village

Shalom

-

Kansas

City,

MO

July

2021 -

Dec

2022

•

•

•

Sort

and

put

away

stock

from

deliveries .

As~ist

i~

preparation

and

serving

of

meals

for residents .

•

Ass,~

~1th

cleaning

dishware,

polish cutlery, and overall . .

Remain

m

compliance

with health and

safety

I . I .

cleanliness

of

kitchen

and

dining

room

policies.

eg,s

ation

and follow

department

protocols

and

Warehouse

A

"-»Ul.

7

ate -

Metrie Ind ·

Jan

2021-

June

2021

ustnes,

Inc.

-

Kansas

City,

MO

•

Pick

pack

d

h.

• ., .,

an

s

,pa variety

of

build .

•

:s:st

m

production environment.

La~f

am:tenals, including

moldings

and

doors

•

ea

and understand pick

lists

and n package finished

goods.

Ensure

accurate

talt

paperwork

H

ies

and order

quantities

ouseJceeper

-

Econo

Lod

Jan

2016

-

Jan

2021

ge

Hotel -

Kansas

City,

MO

•

•

•

•

Perform

I

c

ean/ng

acti .

...

.

M .

Vlues

llke

fold

'

amta/n

equipment an

mg,

washing,

swee

I

Ensure

room

meets

h

i:estock

tolletries

as

needed

P

ng,

mopping,

and dusting

Notify

super.,

/

sor

of

m::nte~:~uc/eati,

'

ons

and

hotel

standards

ssues

Contact this candidate