Customer Service Front Desk
Resume:
Francisa Lara
**************@*****.***
Seeking to gain employment as a Train Attendant with Amtrak so that I may utilize my skills that I have developed during my 20 years of customer service experience. EXPERIENCE
APRIL 2020 - PRESENT: CUSTOMER SERVICES, FLORIDA QUALITY TRUCKING CARE
● Scheduling
● Cleaning and maintaining office space
DEC 2012 - NOV 2014: OWNER, LA JOYA
● Management of jewelry shop daily operations
● Greeting and assisting customers
● Sales
AUG 2014 - APRIL 2019: CUSTOMER SERVICES, BARBARO EXPRESS
● Scheduling
● Networking
● Communication
● Organizational duties
FEB 2004 - JUL 2014:FRONT DESK REPRESENTATIVE, DR. JULIO BUZZI
● Customer Service
● Scheduling
● Phone Systems
FEB 2000 - DEC 2004: FRONT DESK REPRESENTATIVE, AMERICAN FURNITURE DISTRIBUTION
● Customer Service
● Organization
● Communication
EDUCATION
June 1979: Graduated from Antonio Guiteras Vedado High School in Habana, Cuba. SKILLS
● Bilingual in English and Spanish
● Excellent written and verbal communication skills
● Self-motivated and collaborates well with others
● Housekeeping
● Adaptive to high stress situations
● Integrity
● Coachable
● Active listening skills
● Interpersonal skills
● Problem-solving skills
● Time management skills
REFERENCES
● Ridetta Lola (Self Employed), 954-***-****
● Amalia Gonzalez (Train Attendant with Amtrak), 954-***-****
● Cristina Lago (Miami Dade Fire), 786-***-****
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