Brand Ambassador Store Manager
Resume:
Jevauni Johnson
Brooklyn, NY *****
*****.*********@*****.***
Authorized to work in the US for any employer
Work Experience
Brand Ambassador
SPYSCAPE-New York, NY
February 2024 to Present
• Greeting guests
Ensuring guest recieve briefing instructions before the start of their main experience
• Cashier
• Tour guide
• Birthday party host
Assistant Store Manager
NBA Store-New York, NY
June 2022 to June 2023
Sales
Cashier
• Assisted customers with locating items
• Provided a quick and exceptional customer experience
• Responsible for resolving customer complaints
Environmental Health and Safety Specialist
ABC, and private sanitation services-New York, NY
March 2021 to May 2022
Staff & Sales Associate
Ann Taylor-New York, NY
September 2018 to November 2019
• Managing front end, back end and sales end of department store's sales operations
• Assisting customers on the floor, at dressing rooms and online
• Handling closing responsibilities, including the restocking of items, ensuring all mail orders are sent out and safeguarding the premises in line with store procedures Returns Processor seasonal
UncommonGoods-Brooklyn, NY
September 2017 to April 2018
• Stored and resold upcycled items every season from various vendors
• Picked and packed orders, while processing customer returns
• Operated pallet jack for inbound and outbound packages along with shipping and receiving Sales Lead/Brand Ambassador
One World Observatory-New York, NY
July 2015 to September 2016
• Assisted guests in navigating the Observatory, while informing them of NYC facts during guided tour sessions
• Provided an entertaining experience for tourists and natives to get better acquainted with the city
• Fact-checked information about NYC and made it applicable during tours
• Rented virtual tour guides to guests for the day Self Employed
Self Employed-Atlanta, GA
July 2013 to December 2014
• Offered childcare assistance at daycare center
• Managed dog walking and sitting for seven clients a week
• Demonstrated creative ability in styling hair for clients who wore their manes without any chemical processing
Security Guard
Barclay's Center-Brooklyn, NY
September 2011 to March 2013
• Managed posts and handled crowd control, while thoroughly patrolling premises
• Conducted security checking of guests with wands upon entering the stadium
• Liaised with on-site paramedics in cases of emergency or bodily harm
• Deescalated situations on and off of the court
• Mirror checked trucks, players and guests to confirm no lethal devices were in the building Education
Regents Diploma
Curtis High School - Staten Island, NY
Skills
• Pet Sitting
• Fashion retail
• Retail sales
• Childcare
• Supervising experience
• Front desk
• Restaurant experience
• Communication skills
• Hospitality
• Experience working with students
• Order fulfillment
• Guest services
• Sales
• Customer service
• Security
• Cash handling
• Manufacturing
• Leadership
• Cash register
• Windows
• Store management
• Retail sales
• Analytics
• Highly skilled professional with experience using best practices in customer service and in security. Calm demeanor, reliable, detail-oriented, organized and deadline-driven. Ability to establish rapport and engage with people from all walks of life despite language barriers, while making sales. Capable of transferring skills and knowledge base to thrive in any industry. Knowledge of Microsoft Word and Excel.
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