General Manager Hotel Management

senior & culinary expert

HOTEL GENERAL MANAGER

SUMMARY

• 20 years of management in 3 continents and 6 nations

• 8 years hotel management in Africa (mostly in Tanzania)

• pre-opening assignments

• studies USA, Italy, Switzerland and master in Hotel Management

• writer of the world largest existing book on hospitality

• fluent English and Italian, good Russian, suff. French, good understanding of Portuguese, some Swahili

• culinary expert and extensive experience in restaurant business

• HACCP, hygiene and fire certifications (Italian)

• experienced staff trainer and motivator (even from scratch)

• revenue management and OTAs specialist (full management of Booking and Expedia without any channel manager)

• quality and guest centric, true passion for service excellence

• many documented references, immediately available Stefano Ciocca

***************@*****.***

+255-***-***-***

+39-340-*******

https://rb.gy/ttgnz9

Italian citizen

EXPERIENCE

OPENING GENERAL MANAGER - TANZANIA Sept/Nov 2024

K Hotel 4star-80 keys - Temporary assignment

*career gap due to family responsabilities (now ended) SALES GROUP CONSULTANT - ZANZIBAR Oct/ Dec 2023

Small US Company - Temporary assignment

*career gap due to family responsabilities

OPENING GENERAL MANAGER - ITALY Mar/May 2023

Eurohotel Nuoro – Nuoro, Sardinia Temp. ass.

MANAGING DIRECTOR - TANZANIA

Azure Boutique Resort – Dar es salaam Oct 2018/Dec 2022 GENERAL MANAGER - TANZANIA

Landmark Mbezi Beach Resort– Dar es salaam Oct 2016/Oct 2018 83 rooms and congress centre 2.000 sqm.

GENERAL MANAGER . RUSSIAN FEDERATION

Hotel Asia – Blogoveshensk Sep 2015/Sep 2016

260 rooms, 150 employees, 3 restaur- congress c.

GENERAL MANAGER - UZBEKISTAN

Avenue Parkhotel – Tashkent (Ciarvak Lake) Aug 2014/Sep 2015 47 keys, 4-stars, 60 employees – Spa,3 pools, park PROJECT MANAGER - COMOROS ISLANDS Feb/July 2014

RESORT MANAGER - EGYPT

Hauza Beach Resort 5 stars, 758 keys, 200 workers, 4 rest 2013 HOTEL MANAGER - ITALY

Park Hotel Roma Cassia – Sacrofano-Rome, Italy 2010/2012 4-stars, 100 rooms – 500 sqm Conference center..

LANGUAGES

ITALIAN native; ENGLISH fluent;

RUSSIAN good; FRENCH sufficient;

SWAHILI some; PORTUGUESE and

POLISH understanding level

EDUCATION

Master Hotel Management - Italy

Degree Business & Administration - Italy

Diploma US High School - Switzerland

(National Honour Society membership)

CERTIFICATES, PROFESS. TRAINING

TECHNICAL CONSULTANT Court of Rome, Italy

DIPLOMA MINISTRY OF EDUCAT. Russia

HOTEL DIRECTORS LIST REGISTR Italy

GAMBERO ROSSO COOK DIPLOMA Italy

INTERN.MARKETING & E-COMMERCE

IN THE HOTEL INDUSTRY Rome, Italy

FRONT & BACK OFFICE FIDELIO Italy

FRONT OFFICE MANAGER annual c. Italy

FIRE-PREVENTION Rome, Italy

HIGYENE & SECURITY ON WORK Italy

HACCP (2 certificates) Rome, Italy

F&B OPERATOR Rome, Italy

BOOKS PUBLISHED “The Hotel

Dictionary” 2200 pages, the most

extensive existing book on hospitality -

https://rb.gy/373rk9

Contact this candidate