Customer Service Client Relations

Profile

●Excellent customer service and sales skills – total focus on customer and their needs

●Ten years experience in retail is various positions and stores

Responsibilities included cashiering, sales, greeting & merchandising

●Effective complaint resolution skills

●Extensive experience in administrative functions including utilization of Microsoft office & business reports

●Strong organization & interpersonal skills; coordinates well with other team members

●Very flexible – adjusts quickly to changing business needs

Employment

Saks Fifth Avenue Off 5th, Stamford, CT 12/04/2016-12/15/2021

STORE LOCATION CLOSED

Store Greeter

●Greeting and informing customers about promotions

●Individualized customer service when needed

●Securing New Credit Card and Store memberships

●Special Orders

TJ Maxx, Norwalk,CT

8/14/2018 –11/23/2019

●Cashier

●Customer Service

Education

Norfolk State University, Norfolk, CT

Bachelors Degree Communications – 1992

Masters in Mass Communication - 1994

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