Customer Service Boca Raton
Resume:
Aviana Jade DeLillo Hometown
New Castle, PA 16105
**************@*****.***
Recent address
Boca Raton, FL 33428
EDUCATION Diploma (June 2022) Neshannock High School, New Castle, PA
G.P.A. – 3.6
Lynn University, Boca Raton, FL
Palm Beach University, Boca Raton, FL
AWARDS
4 Sport Letterman, Track, Basketball, Soccer & Softball
Mock Trial- awarded Best Advocate
State Champion and WPIAL champ in Basketball
AAU Basketball Regional Champion/All-Star Cheer National Champion
WORK Customer Service Representative Summers 2021-2022 EXPERIENCE Walmo Dry Cleaner, New Castle, PA 16105
● Meet and greet all customers
● Manage all requests for incoming items
● Manage Computer and money transactions
● Operate Drive-Thru transactions
● Distribute all customer items
● Handle all aspects of “Home/Business Cleaning” Upon Request
● COVID-19 Support, for First Responders during lockdown phase
Babysitting & Elderly Care Summers 2021-2022 Various Private Homes, New Castle, PA
● Prepare meals, daily or nightly care for each, including preparing
feeding tube when scheduled
● Manage all light duties for home, garbage, personal rooms and
hygiene for each person/child
● Handled all extra-curricular activities, transportation and
supervision, including medical appointments
● Instructed/spotted Tumbling/basketball lessons for children
Waitress/Server Lindy's Lunch June 2021- Present New Castle, PA
• Customer service skills
• Ability to work well with others
• Ability to accept criticism and work well under pressure
• To be thorough and pay attention to detail
• Excellent verbal communication skills
• Active listening skills
• Good memory
• Sell to customer needs
Waitress/Server- Hooters Wings of Boca August 2023- August 2024, Boca Raton FL
●Customer Service Skills
●Handling and making drinks
●Teamwork
●Good memory
●Social butterfly
VOLUNTEER Student Committee Volunteer Octobers 2021-2022 EXPERIENCE Layups For Lucy- New Castle, Pa
● Raise money doing raffles, free throw competitions, and many
other donations for Children's Hospital of Pittsburgh, PA
● Participate in the student vs. teacher basketball game
● Assist in recruiting volunteers and activities
Student Coordinator Octobers 2020-2021
Operation Shoe Box- New Castle, PA
● Manage all collections of toiletries for military members
● Deliver to Military Installations and/or Pre-Deployment locations
Student Volunteer Augusts 2020-2022 Team Emma 5k- New Castle, PA
● Assist Fundraiser Program, directing and assisting runners
Miracle Network - Athlete Sports Program-Pittsburgh, PA
● Supervise, assist, encourage and love Special Needs Athletes thru
the athletic event
Instructor Gymnastics/Cheer & Basketball Clinics, New Castle, PA
● Instruct classes in gymnastics tumbling, cheer, jumps and safety
stunting
● Instruct K-6 Kings Drills, shooting and fundamentals of Basketball
COMPUTER Proficient: Microsoft Office, Google Suite, Excel, PowerPoint,
SKILLS Photoshop, Data Entry, Information Management
LEADERSHIP
Homecoming Court (2 years)
Letterman in Basketball, Track, Softball & Soccer
Rotary Club Rep, &, Student government, FBLA
ACTIVITIES Varsity Basketball (4 years)
Varsity Soccer (4 years)
Varsity Softball (2 years)
Varsity Track (2 years)
AAU Travel Basketball (7 years)
All-Star Competitive Cheer (8 years)
Cheer (Jr High)
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