Customer Service Retail

Roquella McBryde

**** ****** **

Orlando, Fl **805

Cell: (407-403-2834Email: *********@*****.***

Objective: Seeking for an excellent opportunity to work as retail customer/ customer service for a growth oriented company.

Skills:

Able to handle all duties regarding to clerical and customer service.

Excellent communication skills and fluency in English.

Ability to work independently and under pressure.

Proficient with computer literate such as Microsoft Word and Internet.

Able to do other duties as assigned.

Work Experience

Save-A-Lot

Responsible for duties such as,

• Received commendation from colleagues, supervisors and management for honestly and dedication.

• Expert in handling customers rush at the counter

• Proven ability in recognizing customers’ needs thereby solving their problems instantly

• Provided training to new recruits on handling cash, and following rules and ethics to work efficiently

• Cool temperament and energy to work any number of working hours

Value Plus Department Stores, Monroe

Worked as Retail Clerk

Responsible for duties such as,

Handling the requests and inquiries of customer.

Done various duties including bank deposition, securing store and other various duties related to customer care.

Arranged all exhibitions of store.

Responsible for doing clerical duties such as filing, billing,

Responsible for other duties as needed.

ABC Retail Store

• Handle cash counter, including checks and credit card payments

• Recognize and stop payment of counterfeit checks and credit card

• Tally cash collected at the counter and handover it to the supervisor at the shift change

• Explain billing policy to customers complaining and solve any product pricing issues

• Train staff in dealing with irate customers, and motivate for customer service excellence

• Coordinate with the billing department to check pending payment of regular customers

Qualification:

High School Diploma

Contact this candidate