CURRICULUM VITAE
Names - Jennifer Arum
Date of Birth: - 01 February 1973
Nationality - Ugandan
Address : - Seeta – Kampala - Uganda
Contact - +256**********
Email - ************@*****.***
Skills and Key Core Competencies
Proven experience as a caregiver
Experience working with the elderly, the elderly with dementia, people with learning disabilities and with people with mental health
Respectful and compassionate with ability to treat clients professionally
Knowledge of housekeeping activities and cooking with attention to dietary constraints
Good time management skills
Excellent interpersonal, team building and organisational skills
Excellent writing and communication skills to work effectively with residents, peers, managers and others
Excellent multitasking skills. Ability to work in a team oriented environment
Willingness to adhere to health and safety standards
Demostrated strong commitment, dependable, responsible, trustworthy, self motivated, self directed and confidence to take personal initiative
Good organisational and co-ordination abilities to produce results with minimum supervision and ability to deliver high quality work on schedule
Educational and Professional Qualifications
Diploma in Accountancy - Nkonkonjeru Institute of Management and Tecgnology
Advanced Certificate of Education - Caltec Academy Makerere - Uganda
Ordinary Certificate of Edeucation - St. Kalemba S.S.S Kayunga - Uganda
Training in Care
Everycare Nursing Agency, 11 Church Street Reading, Berkshire, RG1 2SB, UK- in-house training without Certificates - Between 6th and 20th of March 2008
Introduction to basic care
Healthy and Safety Policy
Moving and Handling of People
Infection Control Awareness
Fire Safety Awareness
Principles of First Aid
Basic Life Support
Caring for the Elderly and the Sick
Food Hygiene
Refresher Course in Moving and Postioning - 27th September 2012
Training attented in Primetime Recruitment, 7-11 Station Road, Reading, RG1 1LG, UK - with Certificates (Refresher Courses). - August 2010 and May 2012
Emergency First Aid ( Basic Life Support -BLS)
Moving and Handling of People
Healthy and Safety ( Including Fire Safety)
Infection Control
Safety of Vulnerable Adults (SOVA)
Food and Hygiene
Concept Care Practise, 14a Cross St. Reading, RG1 1SN, UK
14th, 24th ans 27th July 2012
Fire Drills and Evacuation in Care Home
Food hygiene in the Care Home
Health and Safety in the Care Home
Greenslade Support Solutions, Windsor Square, Silver St., Reading, RG1 2TH, UK
Foundation Food Safety - In house e-learning course with certificate - A score of 100% was achieved in the test of the following modules:-
6/07/2011 to 8/7/2011
Food Hygiene
Bacteria
Food poisoining and food borne disease
The prevention of food poisoining
Contamination hazzards
Purchase to service
Food spoilage
Personal Hygiene
Construction and design of food premises
Equipment of handling food
Pest recognition and control
HACCP (Hazzard Analysis Critical Control Point)
The Law relating to food and safety
Greenslade Support Solutions, Windsor Square, Silver St., Reading, RG1 2TH, UK
Foundation Health and Safety - completed an e-learning course. A score of 100% was achieved in the test at the end of the folllowing modules:-
10/7/2011 to 13/7/2011
Risk assessment
Accident and ill health
Hazardous substances
Workplace health, safety and welfare
Fire prevention
First Aid
Ocuppational health
Electricity
Ergonomics
Manualh handling
Health and safety Law
Equipment safety
Training attented in ABC Medical Service - Reading, University of Reading Building L30, London Road, Reading, RG1 5AQ, UK - with Certificates - Between 2nd and 5th June 2008
First Aid for Appointed Persons
Infection Control
Moving and Handling of People
Protectin of Vulnerale Adults (POVA)
Health and Safety in the Workplace
Experience / Duties in Care
Primetime Recruitment Ltd – Agency 7-11 Station Rd, Reading, RG1 1LG
Period March 2008 to October 2009, June 2010 to June 2013
Position: Support Worker
Responsibilities / Duties
Assisting in providing all aspects of basic care for service users in the care homes to fulfill basic activities of daily living
Assisting clients with personal care and hygiene:- bathing, grooming, dressing, toileting and bed making. Assisting in the use of commodes, bed pans and urinals. Emptying catheters and attaching night bags
Assisting in mobility using the zimmer frames, wheel chairs, rotundas, hoists and slide sheets
Engaging with the residents in a manner that promotes their independence and maintain their dignity and contributing to a positive living environment
Assist clients take prescribed medication at a given time
Meal preparations with assistance from the clients (when they are able)
Participating with the service users in activities thus being pleasant and supportive giving companionship and emotional support
Going out with the clients to day centres for activities and for shopping
Perform light house keeping duties that clients can’t complete on their own like – cleaning the house, doing laundry and ironing
Report any unusual incidents and concerns about residents to immediate supervisor
Recording in the service user’s care plans at the end of each shift about the wellbeing of the service user and provide relavant observations made during the shift
Concept Care Practice - Agency – March 2011 to June 2013
Greenslade Support Solutions - Agency - April 2011 to May 2013
Position : Support Worker
Responsibilities / Duties
Assisting in providing all aspects of basic care for service users in the care homes to fulfill basic activities of daily living
Assisting clients with personal care and hygiene:- bathing, grooming, dressing, toileting and bed making. Assisting in the use of commodes, bed pans and urinals. Emptying catheters and attaching night bags
Assisting in mobility using the zimmer frames, wheel chairs, rotundas, hoists and slide sheets
Engaging with the residents in a manner that promotes their independence and maintain their dignity and contributing to a positive living environment
Assist clients take prescribed medication at a given time
Meal preparations with assistance from the clients (when they are able)
Participating with the service users in activities thus being pleasant and supportive giving companionship and emotional support
Going out with the clients to day centres for activities and for shopping
Perform light house keeping duties that clients can’t complete on their own like – cleaning the house, doing laundry and ironing
Report any unusual incidents and concerns about residents to immediate supervisor
Recording in the service user’s care plans at the end of each shift about the wellbeing of the service user and provide relavant observations made during the shift
Gained a lot of experience working with people with learning disabilities and who also had challenging behaviours and as a patient person with compassion it taught me to be more patient, tolerant and empathetic
Gained experience to care for service users with challenging behaviours who could do self-injury or harm to themselves like head-banging, scratching, pulling, eye poking, grinding teeth and who had eating disorders and eating of non-foodstuffs
Gained also experience to handle service users with aggressive behaviours rowards others like biting, hitting, pinching, grabbing, hair pulling, throwing objects, verbal abuse, screaming and spitting.
I did also gain experience working with service users who have stereotyped behaviour like repetitive movements, rocking, repetitive speech and repetitive manipulation of objects
I learnt how to nanamge service users who have non-person directed behaviours like damage to property, inapproppriate sexualised behaviour, destruction of clothing, incontinence, temper tantrums and lack of awareness of danger
Everycare Nursing Agency, Reading, UK
Period March 2008 to October 2009 and February 2011 to May 2013
Position : Health care Assistant
Responsibilities / Duties
Assisting in providing all aspects of basic care to patients and residents to help fullfil all basic activities of daily living
Caring for the elderly in residential homes and patients in hospitals with and without dementia and Alzheimer
Assisting clients with personal care and hygiene:- bathing, grooming, dressing, toileting and bed making. Assisting in the use of commodes, bed pans and urinals. Emptying catheters and attaching night bags
Assisting in mobility using the zimmer frames, wheel chairs, rotundas, hoists and slide sheets
Engaging with the residents in a manner that promotes their independence and maintain their dignity and contributing to a positive living environment
Bed cleaning and disinfecting of beds especially in hospitals
Recording of observations and sugar levels (Bms) of patiens especially in the hospitals as requested and checking blood pressure of patients and making records
Meal preparations in some residential homes
Perform light house keeping duties like – cleaning the house, doing laundry and ironing especially in residential homes
Recording in the resitents’s care plans at the end of each shift about the wellbeing of the resident and provide relavant observations made during the shift
Working on the bus as a bus assistant picking clients with learning disabilities and the elderly people from their homes and taking them to the day centres and collecting them from the day centres after the day’s activities and taking them back to their homes
Homes I worked as a Support Worker
Ravenswood Crowthorne, Berkishire, UK
Heffeman House, Mencap home in Newbury, Berkshire, UK
Dimensions homes in Thatcham and Burghfield Common, Berkshire, UK
Hospitals I worked as a Healthcare Assistant in Reading, Berkshire, UK
Royal Berkshire Hospital
Prospect Park Hospital
The Berkshire Independent Hospital
West Berkshire Community Hospital-Thatcham, Newbury
Wokingham Community Hospital
Duchess of Kent
Dnedin Hospital
Residential / Nursing Homes I worked as a Healthcare Assistant in Reading, Berkshire, UK
Edward Hughes
Charles Clore Court
Tanfield Centre
Arthur Clark
The Old Vicarage – Mousfold
Tree Lodge
Micro Enterprise Development Network (MED-NET) An Affiliate of World Vision- Uganda
Period: October 2006 to December 2007
Position: Credit Officer
Responsibilities / Duties
Marketing the financial services of the organisation
Mobilizing and training clients about the loans we offers
Appaise the clients by visiting their businesses and assess them through a balance sheet and acash flow
When the file was approved then a disbursement of the loan was made
After the grace period I would carry out monitoring by checking on the cliient’s businesses and also send reminders about the payment
Micro Enterprise Development Network (MED-NET) An Affiliate of World Vision- Uganda
Period: January 2004 to September 2006
Position: Data Entry Operator
Responsibilities / Duties
Capture/input operational and financial data in the organisational loan tracking system ( Financial Solutions)
Maintain both manual and automated operational records thus ensure proper filing and proper record keeping of information
Data capture in Banking registers using the Excel Worksheets
Updating credit officer’s individual reports for daily monitoring
Transfer of customer savings in case of default to clear outstanding loans after authorization
Prepare deposit vouchers for data capture in SUN System Accounting Package
Prepare of Branch statistical report, group status and operational updates
Micro Enterprise Development Network (MED-NET) An Affiliate of World Vision- Uganda
Period: January 1998 to December 2003
Position: Accounts Assistant / Cashier
Responsibilities / Duties
Making all petty cash and cheque payments
Making money transfers and preparing bank drafts
Writing and posting vouchers in the SUN System Accounting Package
Make monthly bank reconciliation statements
Preparing travel advances for stuff and checking accountabilities of stuff expenses before approval
Preparing staff transport and lunch refunds at every end of month
Workshops / Training Attended – Uganda
Marketing Customer Care and Credit Management
Finance Solutions ( Loan Tracking System)
SUN Systems Accounting Package
Marketing Training and Custome Care
World Vision Financial Accounting System
Likes / Hobbies
Making Friends
Listening to gospel music
Singing
Home Making / decorating
Watching movies and going to cinema
Outing
Exercsing and talkin long walks
Playing board games like scrabble and checkers
References
Patrick Murphy
Everycare Nursing Agency
11 Church Street
Reading, Berkshire
RG1 2SB
Telephone : 011********
Fax : 011********
Email Address : *******@*********.**.**
Sonia Cook
Primetime Recruitment Ltd
7-11 Station Road, Reading
RG1 1LG
Telephone : 011********
Fax : 011********
Email Address : ****@*********.**.**