Project Accountant Customer Support

P R O F E SS I O N A L S U MM A R Y

Hardworking and dedicated extraordinary at providing support, focused on going above and beyond to support team and stakeholders for the best interest of the organization with more Thirteen years’ experience: Administration and Finance.

- Three Years as Grants Project Accountant

- Ten Month as Administrative Assistant& and

- Seven Years as Secretary to the National Director.

- Three Years as Customer Care support

Motivated to continue to learn and grow in Business Administration professional. E X P E R I E N C E

PROJECT ACCOUNTANT/SOS CHILDREN ‘S VILLAGES RWANDA KURA UMENYE PROJECT

April 2022-Current

Perform accounting for project according to the approved Partnership Agreement Implement and monitor organizational Manual and Policies to ensure donor compliance.

Prepare Annual Project Budget

Produce Monthly, Quarterly and Annual financial report Ensure timely record of the project transactions in the accounting system Proposal and participate in Budget re-allocation based on the financial report tracking tool.

Manage and follow up monthly project account transactions Follow up project budget implementation

Timely reconcile Project Account payable and receivable Regularly meet and work with the project Managers to prepare, review project Budget and Financial report

A D M I N I S T R A T I V E A SS I S T A N T

SOS Children's Villages Rwanda Kigali, Rwanda

June 2021 April 2022

Facilitate Board of Directors and Management meetings Assist HR Office interview setting, when necessary, provide support in the shortlisting Provide support for Procurement Hub; review advert to be published and advise on procurement and, advise on procurement process to be observed Review all document which require National Director approve and provide feedback Coordinated catering, decorative arrangements, and guest logistics for dinner parties, casual gatherings, and large formal affairs.

Planned and supervised executive air travel, hotel accommodations, and Provide support to the different department upon National Director request S E C R E T A R Y T O T H E N A T I O N A L D I R E C T O R SOS Children's Villages Rwanda Kigali, Rwanda

May 2014 June 2021

Coordinated resources and schedules to meet targets and adhere to deadlines. Handle Office Petty Cash

Ensure Adherence to cash handling policies and procedures. Processed cash register transactions, inputted product costs, and gave back change. Greeted customers and provided prompt and friendly service. Collected payment for customer purchases.

Ordered, stocked, and rotated aisles and departments. Prepared balance sheet, income flow projections, and financial statements. Reviewed bank statements and reconciled bank . Composed and proofread correspondence, reports, and confidential documents. Developed organized filing systems for digital and analog files. Received and screened telephone calls, visitors, and incoming correspondence. Coordinated meetings by reserving conference room spaces and scheduling catering services.

Coordinated travel and accommodations to support business trips and visiting clients. Documented payments and expenses to keep financial records current. C U S T O M E R S E R V I C E R E C E P T I O N I S T One stop Center, Kicukiro District Kigali

January 2012 May 2014

Provide all required information for land management property registration and construction permit

Shared relevant tools and form with customers as necessary for land, registration, transfer and construction permit

Provided targeted customer support via email, and telephone. Receive and transmit customer's file to concerns

Engaged with customers to understand policies for land and property management Prepared and processed forms to change customer service levels. Build sustainable relationship and trust with

Bank Of Kigali Kigali,

Rwanda

January 2011 June 2011

Introduction and sale of Zippcard; worldwide ATM Card Provided customers with clear understanding of charges, billing,and benefits for the utilisation of Zippcard Assisted new members with membership registration and upgraded Kept records of sales-related activities

Resolved customer issues quickly to recapture the customer's loyalty and maintain the sale.

E D U C A T I O N

B A C H E L O R O F S C I E N C E:

E C O N O M I C S A N D B U S I N E SS ST/ F I N A N C E Independent University of Kigali (ULK) Kigali, Kigali Graduated with distinction.

S A L E S

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