Project Manager Support

RESUME

Peter De Pablos Tamarac, Florida 321-***-****

*****.********@*****.***

https://www.linkedin.com/in/peterdepablos/

Professional summary:

Project manager with more than 15 years of experience, demonstrating success in project scoping and planning, Skilled in team coordination, cross-functional collaboration, and project execution. Focus on SAP technology, with experience on Leadership of SAP Support teams (Technical and Functional, more than 28 consultants), experienced with SAP ERP and SuccessFactors Implementations, Upgrade for ECC and S4 Hana and Migrations, also Support Manager with a team 24x7x365. More than 27 years of experience in IT.

CORE COMPETENCIES

oPlanning

oOrganization

oAccountability

oProblem Solving

oCommunication

oComposure

oDecision Making

oLeadership

oCritical Thinking

oPeople management

oConflict resolution

oTeamwork

PROFESSIONAL EXPERIENCE

Production Project Manager, Pro-Form Roofing, Miami, Fl, USA (June 2023 – November 2024)

oBudget Control of Projects

oCoordination of teams

oSupply of Materials for Projects

oCRM Administrator (JobNimbus)

oCustomer Relationship Management

SAP Project & Support Manager, SOFOS, Guatemala, Guatemala (June 2017 – June 2023)

oResponsible for SAP functional and technical teams, on one of biggest clients in Central America, SAP Support manager for a group of more than 28 consultants (MM, FI, SD, CO, BPS, PS, SCM, FIORI, ABAP, PO, TM, EWM, ARIBA, VISTEX, HCM, PY, Successfactors, and others).

oScheduling follow-up sessions of requirements and incidents of the client that need to be solved, negotiating priorities and times to deliver.

oAssuring reducing the number of incidents by 20% yearly and improving knowledge transfer to users.

oPreparing and adapting the support team to new challenges for new projects transferred to support each year.

oImplementation of ERP (SAP S4 Hana), Successfactors, Electronic Billing, and other solutions.

oCoordination of Data Models for Porlets (Organizational, Personal Data, etc), overseeing preparation of templates for Updating in Successfactors (EC, TO, etc), review of activity for loads of Delta data or Data purge.

SAP Infrastructure Specialist III, Banesco Universal Bank, Caracas, Venezuela (Oct 2007 - May 2017)

oResponsible for SAP On-Premises Infrastructure, SAP HEC & Succesfactors.

oAssuring KPI to keep up-to-date and running SAP infrastructure 24x7x365.

oScheduling project needs with SAP Infrastructure continuous operation planning.

oPortal administrator for SAP Portals Solutions (HCM ESS/ Successfactors).

oCoordination of a team of functional and technical consultants (PY, Successfactors, MM, FI, HR, ABAP, Netweaver, DB, OS, Portal, BI among others (more than 14 consultants).

oCoordination of implementation of Add-On 3.0 on SAP ECC for Successfactors and Data Integration between ECC and SSFF.

EDUCATION

IUGT, Caracas, Venezuela, Graduation Date 2004, Associate degree in Computer Science.

TRAINING:

Google Project Management Professional Certificate, 11/2022.

SNP Data Provisioning and masking, 06/2018.

SCRUM Master Certified, 03/2018.

Successfactors F1 – Setting the Foundation - Introduction, 03/2014.

Successfactors F2 – Setting the Foundation - Customize your Instance, 03/2014.

Successfactors F3 – Managing Permissions Using Role Based Permissions, 05/2014.

Successfactors F4 – Managing Permissions Using Standard Permissions, 05/2014.

E2E100 – End-to-End Root Cause Analysis, 12/2013.

HF422S ITIL V3 Foundation for IT Service Management, 11/2012.

GRC300 - SAP Business Objects –Access Control Impl. & Config. 06/2012.

SM100 - SAP Solution Manager Configuration for Operations, 10/2011.

Overview of the SAP SRM solution, 03/2011.

SCM230 – Supply Network Planning, 11/2010.

SCM220 – Demand Planning, 10/2010.

SCM210 – APO Core interface, 10/2010..

SCM200 – Business Process in Planning (SCM), 10/2010. 16 Hours.

SAPSCM – Overview of the SAP Supply Chain Management Appl, 10/2010.

EP600 – Configuration of the Universal Worklist, 10/2010.

EP300 – Configuration of Knowledge Management and Collaboration, 10/2010.

SAPTEC – SAP Netweaver Application Server Fundamentals, 08/2010.

EP200 – SAP Enterprise Portal System Administration, 08/2008.

SAPEP – SAP NETWEAVER PORTAL FUNDAMENTALS, 07/2008.

BC400 – ABAP WORKBENCH FUNDAMENTALS, 11/2007.

Oracle 9i Database Administrator (Oracle Certified Professional program), 03/2007.

e-Business Application Developer (IBM Specialization +1K Hours/13 months training), 05/2005.

Solaris 2.x System Administration II, 12/2000.

Solaris 2.x System Administration I, 11/2000.

Knowledge/Experience:

SAP Portal (Expert)

Support Management (Expert)

SAP Netweaver (Advanced)

SAP SuccessFactors (Advanced)

SAP HCM (Advanced)

Project Management (Expert)

SAP SuccessFactors (Advanced)

SAP Leader / Coordinator (Expert)

SAP Security (Intermediate)

SAP GRC (Basic)

SAP ERP & S/4 HANA 1709/fps 2020 (Advanced)

Oracle Database (Advanced)

Java/J2EE (Advanced)

Office: Excel/Powerpoint/Word (Advanced)

ABAP (Basic)

SQL (Advanced)

Data Management

Unix (Advanced)

JobNimbus (Advanced)

Roofr (Advanced)

PROJECT

ROLE

PROJECT

ROLE

SAP Portal Migration 1 / Upgrade: 3

SAP Portal Leader

SAP S/4 HANA 1709 Implementation: 1 Closure

Project Manager

Integration of SAP and Legacy Systems: 5

SAP Netweaver Leader/ Integration Coordinator

SAP SuccessFactors Implementation: 1

Project Manager

SAP ERP Upgrade: 2

SAP Applications Leader

SAP S/4 HANA Support to Upgrade (1709 to fps 2020): 1

SAP Support Manager

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