Customer Service Part-Time

MOHAMMED ISLAM

Frisco, TX 214-***-****

https://www.linkedin.com/in/mislam00/ **********@*****.***

PROFESSIONAL PROFILE

Self-motivated and results-driven psychology student with a strong background in marketing and leadership. Able to adapt and thrive in a dynamic work environment and deliver exceptional customer service and results. Seeking a part-time position or internship starting March 2025 CORE COMPETENCIES

Problem-solving Critical Thinking Communication Leadership Collaboration Teamwork Conflict Resolution Active Listening Interpersonal Skills Writing Time Management Resilience Emotional Intelligence Empathy TECHNICAL SKILLS

Excel Powerpoint Word Outook Teams SPSS Zoom Google Analytics Final Cut Pro Canva Adobe Photoshop Cap Cut POS Systems

EDUCATION

Bachelor of Science in Psychology, Minor in Marketing University of North Texas, Denton, TX Expected Graduation Date: Jan 2026 EXPERIENCE

Chipotle May 2024 - Present

Crew Member Frisco, TX

• Deliver exceptional customer service while managing high-volume operations, serving an average of 500 customers per shift

• Maintained strict adherence to food safety and sanitation standards, ensuring a clean workspace

• Streamlined kitchen operations, contributing to an average productivity increase of 50% Hamza Ahmed March 2023 - May 2024

Social Media Marketing Intern Frisco, TX

• Skyrocketed MRR by 360%

• Analyzed campaign performance using YouTube metrics to drive data-informed decisions

• Conducted market research to identify trending topics and optimize content strategy

• Applied psychological principles to increase audience CTR Panda Express June 2022 - May 2024

Cook/Shift Lead Frisco, TX

• Supervised daily kitchen operations, ensuring adherence to food quality and safety standards

• Trained and mentored new team members, improving overall team performance by 50%

• Improved the well-being of team members, leading to an increase in job satisfaction Dollar Tree Mar 2019 - Feb 2021

Operations Manager Frisco, TX

• Directed store operations, including staff scheduling, inventory management, and customer relations

• Resolved complaints by providing outstanding customer service, increasing customer satisfaction LEADERSHIP

Founder/CEO, Project Human September 2023 – Present

• Founded a coaching business to help individuals regain control over their lives from addiction, depression, and anxiety

• Provide personalized coaching services, achieving measurable improvements in clients’ mental well-being

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