Data Entry Office Assistant

SHARON MILLWOOD

Forest City, NC ***** 828-***-**** *********@*****.*** WWW: Bold Profile

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Data Entry and Documentation

Time Management

Communication skills

Administrative experience

Microsoft Office

Microsoft Word

Microsoft Outlook

Microsoft Excel

Payment collection and processing

Medical Office Assistant, 06/2022 - Current

Duke LifePoint Physician Practices – Rutherfordton, NC Adhered to strict HIPAA guidelines to protect patient privacy. Coordinated patient scheduling, check-in, check-out and payments for billing. Received, recorded and filed medical payments by check, cash and credit card. Used Athena to schedule appointments for doctor visits and procedures. Called and faxed pharmacies to submit prescriptions and refills. Answered telephone calls to offer office information, answer questions and direct calls to staff. Received, recorded and addressed incoming and outgoing communication via telephone and the portal. Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Carried out front office duties utilizing data entry skills in framework of medical database. Obtained and scanned patient identification and insurance cards. Assisted in completion of end of day balancing/closing and prepared deposits for courier. Gathered forms and copied insurance cards to collect patient information for billing and insurance filing. Energy Assistance Caseworker, 11/2021 - 05/2022

PROMAN Staffing, Rutherford County DSS – Rutherfordton, NC Excellent experience with conducting telephone interviews. Interviewed applicants to obtain predetermined data. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Verified and processed applications.

Ability to use Windows operating systems and navigate between various windows. Thorough knowledge of programs and software.

Skilled with data entry and desktop computer systems. Telephoned pledges to energy providers and followed up with clients. Carried out day to day duties accurately and efficiently. Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. Proved successful working within tight deadlines and fast-paced atmosphere. Used critical thinking to break down problems, evaluate solutions and make decisions. Exceeded goals through effective task prioritization and great work ethic. Worked well in a team setting, providing support and guidance. Organized and detail-oriented with a strong work ethic Applied effective time management techniques to meet tight deadlines Sales Associate, 09/2019 - 10/2021

Wal-Mart Supercenter – Forest City, NC

Greeted customers and helped with product questions, selections and purchases. Helped customers complete purchases, locate items and join reward programs. Checked pricing, scanned items, applied discounts and printed receipts to ring up customers. Maintained clean sales floor and straightened and faced merchandise. Engaged with customers to effectively build rapport and lasting relationships. Prepared merchandise for sales floor by pricing or tagging Solved customer challenges by offering relevant products and services Traveling CNA, 06/2016 - 07/2018

Encompass Home Health – Rutherfordton, NC

Checked patient vitals such as temperature, blood pressure and respiration. Assisted patient with bathing and dressing.

Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing. Reported to RN if any changes.

Used handheld device to document patient care.

Experienced with GPS for travel up to 50 miles.

CNA, 04/2015 - 04/2016

Claddaugh Home Care – Spindale, NC

Provided patient care at home,

Performed light housework.

Prepared meals for patient

Provided patient companionship.

Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy

CNA/Caregiver, 04/2005 - 05/2015

ACTS Retirement Life Communities – Columbus, NC

Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment. Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing. Checked patient vitals such as temperature, blood pressure and respiration. Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.

Cared for residents in assisted living facility and delivered high-quality support to meet needs. Supported patient ambulation and transfer.

Report patient changes to nurse in charge and documented patient care in Kiosk. Certificate in Medical Office Administration: Medical Billing And Coding, 07/2020 Isothermal Community College - Spindale, NC

The National Society of Leadership and Success

September 2019

Sigma Alpha Pi

Dean's List

August 2019

Summer Semester Academic

GPA 4.0

Dean's List

May 2019

Spring Semester Academic

GPA 4.0

CNA I

January 2005 to May 2020

NC State Certificate

Notary Public

1986-2011

NC State Commission

EDUCATION

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