Data Analyst Technical Support
Resume:
O Fallon, MO *****
*******@*******.***
www.linkedin.com/in/aladdin
-alakhras-95057822
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EDUCATION
Master degree from
University of Missouri-St Louis
In Computer Science
ALADDIN ALAKHRAS
SUMMARY
Self-motivated Data Scientist and Data Analyst with extensive leadership experience across a variety of industries. I possess a methodical approach and significant expertise in data mining, statistical analysis, and data management. As an excellent problem-solver, I have a proven track record of automating processes and driving operational enhancements by leveraging data-driven insights. With a strong background in software engineering and development, I am proficient in various programming languages and tools, allowing me to design, test, and implement innovative software solutions. My experience encompasses system administration and technical support, ensuring robust and efficient operations. I am skilled in project management, collaborating effectively with interdisciplinary teams to achieve shared goals. Dedicated to continuous learning, I actively stay informed of industry trends to enhance my contributions to organizational success. Additionally, I have multi-talented expertise as a database administrator, where I have successfully designed, tested, and coded database solutions across diverse environments. I am a motivated self-starter who consistently meets deadlines and thrives in high-pressure situations.
US. Citizen no need for sponsor or working Visa.
Up to 25% travel is OK.
SKILLS
Soft skills
Analytical and Critical Thinking
Self-Motivation
Technical Support
Data Science and Analysis
Data Warehousing Architecture
Data Aggregation Processes
Data Visualization and
Presentations
Tools: Tableau, Power BI
Database Management
Database: analysis, building, and
migration
RDBMS databases: DB2, Oracle,
SQL Server, Teradata, MySQL,
PostgreSQL, and MS Access
NoSQL databases: MongoDB
Software Engineering
Agile Methodologies
Software Development Life Cycle
(SDLC)
Programming Languages: C++,
Java, C#, .Net, VB, Oracle
Developer, Python, R, and
JavaScript
Artificial Intelligence
Neural Networks and Deep
Learning
Machine learning
Algorithms
Design and Development
Cloud Computing:
Microsoft Azure
Networking and infrastructure
WAN, LAN networks
Windows Server, UNIX
EXPERIENCE
LEAD DATA ANALYST - VICE PRESIDENT
Wells Fargo Saint louis, MO October 2021 - November 2024
Assisted in developing new methods for data collection and analysis techniques.
Developed and implemented customized strategies to meet client needs.
Created comprehensive reports on project progress and results for clients.
Analyzed complex information from multiple sources to identify patterns or trends that could be used as a basis for decision-making.
Advised senior management on strategic planning, financial forecasting, budgeting, operations optimization, organizational design, process reengineering.
Provided recommendations based on quantitative data analysis regarding strategic direction. SENIOR DATA ANALYST
Wells Fargo Saint Louis, MO March 2017 - September 2021
Programming Languages and Tools used in this Job.
DB2, Oracle, SQL Server, Teradata, MS Access.
Python, R script, VB
Developed and maintained data dictionaries, metadata repositories, and data models to ensure accuracy of data.
Created dashboards using Tableau to visualize data for stakeholders.
Assisted in designing optimal databases structures that are secure, efficient, and cost- effective.
Developed custom queries using SQL programming language to extract meaningful information from large datasets.
Created and maintained database objects such as tables, indexes, views, triggers, stored procedures.
Developed scripts for automation of tasks with PL and SQL or shell scripting languages.
Migrate databases from DB2 versions to Oracle, ensuring minimal downtime.
Developed and ran autonomous database backups.
SENIOR DATA ANALYST
United Nations (WFP - World Food Program) Jordan January 2016 - July 2016
Designed, created, tested, implemented and maintained numerous applications and databases by evaluating needs of retailers in cities of Jordan and within the Zaatari Camp
(largest refugee camp in the world) performed the weekly analysis for over 3mil transactions in attempts to establishing a fairer consumer transaction base system created by/for United Nations (World Food Program) standards
Interpret data, analyze results using statistical techniques and providing ongoing reports
Develop and implement data collection systems and other strategies that optimize efficiency
Filter and clean data, review computer reports, printouts and performance indicators to locate and correct code problems
SENIOR OPERATIONS DATA MANAGER
United Nations (UNHCR) Jordan October 2013 - January 2016
Resolute manager and effective leader who led a team of 60 employees, using proven methods and cutting-edge technology to successfully streamline operations and increase productivity for 3 camps and at borders for receiving refugees
Managed the day-to-day operations of IT support for all server, network, security, compliance, and PC operations
Monitored and maintained "statelessness" database
Oversaw data collection, input verifications, production standards and ad hoc reports
Extensive experience developing, monitoring and evaluating systems using C#
Created tool (MS Access VB) to generate random number system for refugee's based on location
Archive and backup database systems, generated statistical reports using Oracle and SQL servers
Assist in development of forms, tools and reports used for data collection and analysis ASSOCIATE SENIOR SOFTWARE ENGINEER
Higher Council for Affairs of Person w/Disabilities Jordan October 2009 - September 2013
Developed and implemented a new on-line system designed to assist persons with disabilities allowing them the capability to apply for benefits and services from home
Analyzed, designed, and administered web application (Services System) using JAVA frontend and Oracle1 1i as backend
Created new online scheduling system for the country of Jordan's Higher Council for the Affairs of Persons with Disabilities, providing easy access (Self-Serve) for people with disabilities
Designed UML case diagrams, class diagrams, activity diagrams, and Sequence diagrams, activity
Perform data analysis, testing, debugging, audits, disaster recovery, and problem resolution
Extensive knowledge with developing controllers, Interfaces, and Implementation classes using Spring MVC framework and Micro service architecture SOFTWARE ENGINEER/DATA ANALYST
Dennemeyer & Associates Washington DC & Luxemburg August 1999 - July 2009
Create database system, used for handling trademark and patent related matters such as filing, registration, renewals, etc.
Performed core back-end technology development, including analysis, design, coding, and testing
Steered data conversions for all companies that acquired the newly created program called
(DIAMS)
Program is currently operational and used by members of professional Intellectual Property Law for Nestle, L'Oréal, General Electric, Phillip Morris, and hundreds more
I created login, interface, and SQL-based storage and reporting tools
Developed high-quality code, (VB Code, PL/SQL, MS Access Code) and established development standards
Developed and implemented new feedback system for users concerns, bugs, and defect tracking regarding use and functionality of new interfaces SENIOR PROGRAMMER/NETWORK ADMIN
Queen Zein Al Sharaf - Institute for Development Jordan January 2000 - June 2003
Primary responsibility was making technology decisions on behalf of the entire organization.
I was the IT department, the Programmer, Developer, Network Admin, Helpdesk, Support Analyst, SME, etc.
Oracle expert created tracing tool [Form Developer Tool] to manage call numbers and call durations.
Designed and developed a Monitoring & Evaluation System using Oracle DB.
Directed all phases of project-based efforts while managing, motivating, and guiding teams.
Acted as Network Admin- installed, configured, supported all computer systems.
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