Operations Manager Project Management

MARK

PARKS

M

P

holly, MI *****,

810-***-****

*************@*****.***

PROFESSIONAL SUMMARY

Strategic General Operations Manager leads by example, builds strong relationships and influences frontline staff to drive results. Delegates and manages projects and activities in time-sensitive environments. Excellent written and oral communication skills to deliver engaging, informative and well-organized presentations. SKILLS

• Employee training • Project management • Operations oversight

• KPI tracking • Team leadership

EXPERIENCE

SKILLED TRADES GROUP LEADER. (SUPERVISER) May 2022 - Current Genural Motors ROMULUS, Michigan

• Prepared staff work schedules and assigned specific duties.

• Supervised administrative activities directly related to making products or providing services.

• Resolved employee, customer and vendor disputes using strong mediation and problem-solving techniques. BUILDER\ installer June 2019 - May 2022

C&B MACHINERY new hudson, Michigan

• Prevented serious accidents and injuries by enforcing strong safety rules.

• Avoided materials waste and met budget targets with precise calculations.

• Collaborated well across disciplines and worked with proactive approach to stay ahead of potential problems. Field Service Technician January 1995 - June 2014

Belomatic NEW HUDSON, Michigan

• Documented machine information and repairs completed on work order, including required parts and fluids. Served large volume of customers by effectively prioritizing work orders by severity and planning efficient routes to cover largest number of customers per day.

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• Delivered best-in-class assistance by staying current on technical and product knowledge.

• Documented equipment data and service details on work orders and daily logs.

• Restored service during off-hours by professionally handling emergency calls. EDUCATION

Associate in Applied Science (A.A.S.)

Baker Collage, FLINT, MI

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