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Customer Service Allied Universal

Location:
Ridgefield, CT
Posted:
February 14, 2025

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Resume:

JASON HOLMES

Malden MA *****

339-***-**** - ***********@*****.***

PROFESSIONAL SUMMARY

Adept at enhancing security and efficiency, my tenure at Allied Universal Security

Services showcased my ability to decrease security incidents significantly through

vigilant observation and strategic incident reporting. Skilled in team collaboration and

heavy lifting, I excel in fast-paced environments, demonstrating adaptability and a

results-driven approach to meet and exceed employer expectations. Experienced

Security Monitor with quick instincts. Actively monitor surroundings and guards

physical, monetary and personnel assets. Establishes policies and action plans to

guarantee success and optimal team performance. Solid history training team members

on standard protocol when patrolling large crowds. Security-focused and diligent Guard

skilled at protecting personnel and premises. Responds and acts appropriately to

situational assessments, including criminal acts and fire and medical emergencies

remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to

intervene and diffuse using keen eye for detail. Reliable employee with time

management and teaming abilities. Dedicated to completing work on-time and going

above and beyond with each activity. Excellent work ethic and attendance record.

Focused and attentive Staff Member with good administrative, organizational and

problem-solving abilities. Skilled at coordinating people, activities and documents.

Dedicated to best-in-class work and productivity. Forward-thinking Operations

Specialist bringing [Number] years of expertise in [Area of expertise] for [Industry]

sector businesses. Cultivates rapport with individuals to optimize project goals and

output, resolve complex problems and deliver innovative improvement strategies.

Proficient in [Software] and [Software]. Reliable business professional with experience

in project management, process improvement and financial analysis. Proven track

record of successfully streamlining business operations and reducing costs. Adept at

analyzing data to identify trends and developing strategies to improve efficiency.

Organized [Job Title] with successful history of managing competing priorities and

meeting challenging performance targets. Works well under pressure to complete

physically-demanding work. Safety-oriented team player with strong attendance record.

Knowledgeable Mover driven to exceed expectations in all areas with resourcefulness

and problem-solving strengths. Quick learner skilled at adapting to changing demands.

Maintain high levels of customer service on busy and high-demand days. Hardworking

[Type] team member skilled in safely moving heavy loads manually or using forklifts

and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and

repair skills with training in [Area of expertise]. Reliable Mover familiar with

scheduling, customer service and compliance. Strong time management and conflict

resolution skills. Seasoned [Job Title] versed in maintaining vessel functionality

through basic repair skills. Safety-driven and knowledgeable about locating fish while

minimizing fuel waste. Excellent supply management, teamwork and problem-solving

skills. Observant [Job Title] with [Number] years of experience. Skilled at boat

operations with advanced knowledge of hydraulic equipment repairs and modern

GPS-based navigation systems. Adept at working closely with other fisherman and

making accurate predictions of fish locations.

SKILLS

Report Writing Incident Reporting

Security Guard License General security

Detail Oriented Team Collaboration

Time Management Physical Fitness

Strong Communication Skills Heavy Lifting Expertise

Materials handling and transport Adaptable and Flexible

Packaging Job Planning

Hand Truck Maneuvering Equipment Operation

Equipment monitoring Lift up to [Number] pounds

Cargo loading and unloading Endurance and Resilience

Adaptability to conditions Salesmanship

Construction work understanding Safety policies and measures

Quick Decision Making Signaling Techniques

WORK HISTORY

06/2024 to 09/2024 Security Officer

Allied Universal Security Services – Boston, MA

• Greeted guests professionally and courteously to cultivate welcoming atmosphere

while making safety top priority.

• Conducted regular patrols of key areas to spot and control security concerns.

• Acted quickly during emergency situations to reduce opportunity for damage and

injury.

• Regulated vehicle and pedestrian traffic onto building grounds.

• Managed access control systems efficiently, ensuring accurate records of employee

badges for restricted areas were maintained at all times.

• Conducted thorough investigations into security incidents, documenting findings,

and recommending appropriate actions.

• Responded effectively to emergencies or disturbances, prioritizing the safety of

personnel while minimizing property damage or loss.

• Decreased instances of theft, vandalism, and trespassing through diligent

observation and reporting suspicious activities.

• Executed security rules and procedures and calmly and promptly escorted

non-compliant individuals out of building.

• Gathered information, identified, and implemented resolution, planned follow-up

and logged and filed incident report to successfully manage complaints.

• Trained new Security Officers in company policies, ensuring consistent knowledge

across the team and adherence to established procedures.

04/2023 to 10/2023 Flagger

PCL Construction – Denver, CO

• Ensured proper usage of signaling devices, including stop/slow paddles, flags, and

radios for effective communication among team members.

• Used flagging tools such as stop and slow paddle and red flag.

• Assisted in setting up traffic control plans according to project specifications and

local regulations, maintaining orderly work zones.

• Managed work zones using large signs and hand signals to direct traffic.

• Displayed excellent decision-making skills under pressure while managing heavy

vehicle traffic during unexpected events or incidents onsite.

• Maintained a strong knowledge of state-specific traffic laws and regulations

related to flagging operations, ensuring compliance within the workplace.

• Adapted quickly to changing circumstances, such as inclement weather or

last-minute schedule adjustments, ensuring smooth traffic flow at all times.

03/2021 to 03/2023 Staff Member

BDLafever – Livermore, CA

• Kept work areas clean, organized, and safe to promote efficiency and team safety.

• Established positive relationships with customers and other staff members.

• Responded sensitively and competently to service customers with diverse cultural

backgrounds.

• Participated in team-building activities to foster teamwork and collaboration.

• Assisted with onboarding new staff members, providing orientation and support.

• Established and maintained strong relationships with colleagues through regular

meetings and communication.

03/2017 to 05/2017 Commercial Fisherman

Glacier Fish Company – Seattle, WA

• Measured catches and released fish that failed to meet jurisdiction's or captain's

size requirements.

• Sorted and cleaned fish and stored in refrigerated or ice-filled holds to prevent

spoilage.

• Trained new crew members in proper techniques and safety protocols contributing

significantly towards team''s performance.

• Implemented sustainable fishing practices, minimizing environmental impact and

preserving marine resources.

04/2015 to 03/2017 Mover

Two Men One Truck – San Diego, CA

• Worked closely with team members to develop efficient strategies for completing

moves within designated timeframes.

• Loaded and unloaded trucks with customer possessions or merchandise weighing

up to [Number] lbs.

• Maneuvered items carefully through narrow hallways and doorways to prevent

damage.

• Moved furniture and boxes using utility dolly and truck ramp.

• Reduced potential damage to items by using appropriate packing materials and

techniques for fragile or valuable possessions.

• Enhanced team efficiency by coordinating with coworkers to complete tasks

quickly and effectively.

• Followed safety protocols to prevent accidents and injuries.

• Disconnected and reconstructed furniture by removing headboards from bed

frames, unscrewing mirrors from dressers and reassembling tables.

• Demonstrated strong problem-solving skills when faced with unexpected

challenges during moves, finding effective solutions that satisfied clients'' needs.

• Improved client satisfaction by carefully packing and transporting their belongings

in a timely manner.

• Assisted clients with furniture disassembly and reassembly, ensuring proper setup

at the new location.

02/2011 to 03/2015 Staff Member

HiTech Honey Comb – San Diego, CA

• Kept work areas clean, organized, and safe to promote efficiency and team safety.

• Established positive relationships with customers and other staff members.

• Responded sensitively and competently to service customers with diverse cultural

backgrounds.

• Increased employee productivity by implementing efficient work processes and

time management strategies.

• Trained new employees on company policies and procedures, contributing to a

cohesive team atmosphere and improved overall performance.

• Assisted with onboarding new staff members, providing orientation and support.

EDUCATION

03/2001 GED

Foxborough High School - Foxborough, MA

Basic

Math

Science

English

social studies

03/2000 Associate of Arts: Radio And Television Broadcasting

AI New England - Brighton, MA

MUSIC, SPORTS, FAMILY

All that i love dearly..



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