Customer Service Walnut Creek
Resume:
Work Experience
Parts Driver – Walnut Creek Honda
Counter Parts Person
May 2023 – Present
Deliver parts to other dealerships in a timely manner on route.
Organize and sort stock parts in stockroom. Receive deliveries, sort deliveries and keep the stockroom organized and clean. Customer Service at Parts Counter. Answer phones, take orders, enter in computer system, process payments from customers.
Coordinate with other departments to expedite and promptly deliver parts to customers satisfaction.
Lube Technician/Porter Relief
Walnut Creek Subaru – Walnut Creek, CA
September 2022 – February 2024
Complete Lube technician service including but not limited to the following:
Safety, Inspections, Oil Changes, Tire rotations, Mount and balance tires, locate and repair leak in tires. Complete brake jobs including brake fluid flushing, All lamp replacements, and windshield wiper replacement.
Recommended service based on safety check and evaluation of vehicle.
Test drives
Trained and worked with our master technicians.
Lube Technician
Lexus of Concord – Concord, CA
July 2022 – August 2022
I drive manual transmission
Trained by Lexus Certified Lube Technician
Ten Point Inspections of all Vehicles in for Service
Oil Change, Tire Rotations, and Tire Changes
Service Porter/Shuttle Driver
Michael Stead Cadillac - Walnut Creek, CA
November 2021 to March 2022
I had training and work experience changing tires, checking for leaks, and replacement of tires. Resetting TPMS systems.
Supported the team by providing customer service to clients when cars were dropped off, getting all necessary information for repairs to the appropriate
service advisor. Wash and detail all cars before returning them to the customers.
In conjunction with helping advisors, I assisted in doing test drives to check for engine lights. I informed the appropriate advisors. shuttle drop offs/pick ups for customers, I picked up cars from customers when needed and delivered them back.
Service Porter
Concord Honda
February 2021 to October 2021
I had training and work experience changing tires, checking for leaks, and replacement of tires. Resetting TPMS systems.
Supported the team by providing customer service to clients when cars were dropped off, getting all necessary information for repairs to the appropriate service advisor. Wash and detail all cars before returning them to the customers.
Stock Associate
Williams-Sonoma, Inc. - Walnut Creek, CA
October 2020 to January 2021
Support my team and managers with whatever is needed to help the store succeed. I stock the floor and help with shipment as well as am brought in for all floor sets. I also help the floor leads with close and making sure the store is presentable for opening the next morning.
Stock Associate
Williams Sonoma, Inc. - Walnut Creek, CA
December 2019 to February 2020
Education
Los Medanos College
2021 to December 2021
Graduate Clayton Valley Charter High School
2020
Skills
Manual Transmission Experience
Car Wash
Detailing
Shuttle Driving
Photography
Valet Parking
Oil Change
Mechanic Experience
Delivery Driver Experience
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