Business Development Registered Nurse

Suzanne Lesher

Milton, FL 570-***-**** **********@*****.***

Objective

To work with an organization which allows me to grow in a role of meeting the needs of clients. I am eager to support clients and teams by ensuring efficient reimbursement processes, clear communication, and streamlined access to essential resources. Select Specialty Hospital Director of Business Development

Led initiatives to grow hospital business and manage admissions, supervising the Admission Coordinator and Clinical Liaison teams to maintain census goals.

Partnered with executive leadership to streamline admissions and educate teams on the process, enhancing patient intake and experience.

Supported the Clinical Care Team by implementing continuing education programs for hospital staff, ensuring top-tier patient care and service quality. Select Specialty Hospital Clinical Liaison

Conducted thorough clinical assessments of referred patients to verify they met InterQual criteria for admission, prioritizing appropriate and effective care.

Guided patients and families through essential aspects of critical care, providing clear, empathetic communication to support them through complex care transitions.

Collaborated with physicians and clinical teams to educate on Long-Term Acute Care Hospital (LTACH) levels of care, fostering a deeper understanding of patient needs and care options.

Geisinger Medical Center Registered Nurse Care Management, CICU/Telemetry Nursing

Worked with patients, families, and home health agencies to ensure seamless transitions of care post-discharge, helping patients access continued medical support.

Promoted a team-based approach, coordinating care across multiple specialties to achieve comprehensive and individualized patient treatment.

Delivered direct bedside care for critically ill patients in the CICU and telemetry units, managing complex cases across diverse patient populations throughout the hospital.

Education

Mansfield University, Bachelor of Science Nursing 2009 Geisinger School of Nursing, Diploma Registered Nursing Program 1994 Bloomsburg Area High School, Diploma 1981

Skills & abilities

Effective communicator, skilled in patient and family education, as well as in collaborating with healthcare teams to enhance care delivery.

Strong ability to work independently and within a team, with a focus on delivering results and maintaining high standards of patient support.

Proficient in healthcare-related computer applications, facilitating efficient case management and reimbursement processes.

Compassionate and empathetic, with a focus on understanding patient needs and advocating for optimal care and support.

Retired Pennsylvania State Registered Nurse.

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