Talent Acquisition Human Resource

Gail Y. Baltimore MBA, MHRM, MPA

704-***-**** • ************@*****.*** • linkedin.com/in/Gail Baltimore/

Human Resource Leader

Strategic HR Initiatives • Talent Development • Continuous Improvement

Elevating Organizational Performance, Transforming HR Challenges, and Orchestrating Projects for Optimal Talent Impact.

HR Leader with experience in multifaceted human resources initiatives aligned in high volume recruitment, HR strategies with organizational goals, optimizing talent acquisition processes. Driving improvement and enhancing HR project through strategic planning and meticulous execution.

Signature Strengths:

HR Project Lifecycle Business Alignment Stakeholder Engagement Change Management Risk Assessment

Performance Metrics Vendor Coordination Budget Management Project Planning & Execution HR Technologies

Professional Experiences

GENESIS PROJECT CHARLOTTE, NC December 2023 – PRESENT

Sr. Human Resource Business Partner

Key Achievements:

Provide expert advice and mentorship to business executives and leaders on enhancing employee productivity, retention, engagement, and relationships.

Develop and implement HR policies for the organization, ensuring that the company remains in compliance with HR laws, Employee Relations and regulations to ensure efficient daily workflows and train the HR department.

Advises leadership in the resolution of administrative grievances, post separation reviews, Equal Opportunity Employment (EEO and department level complaints

Collaborate with executive team and senior leadership to align HR policies with company strategic goals.

Daily functions in Workday, Employee Time Tracking, Payroll, Onboarding Employee records, HR Reporting and Benefits

Improved quality on productivity process improvement

HR Business Consultant December 2022- December 2023

Overview: Play a vital role in leading performance management initiatives, making salary recommendation and contract renewals for a contingent workforce of over 15 people. Took charge of talent acquisition coordination, managing talent acquisition life cycle, analyzing pipelines, and overcoming roadblocks. Advocate for consistency and standards in policies and practices, driving of proactive diversity initiatives and other talent acquisition programs.

High-volume recruitment while building robust talent pipelines and reducing recruitment cost, lead all sourcing strategies. Manage our external partnerships with colleges, job boards and HR software vendors. Transformed all stages of candidate experience in our HRIS platform.

Implement online and offline employer branding activities, prepare and review our annual recruitment budget. Managed all stages of candidate experience (including application, interviews and communication

Projection hiring staffing model needed for business growth patterns. Drive hiring awareness, develop a network of potential hires. Hire, onboard new employees and negotiate employment agreements

Conduct research, analyze organizational trends and execute best practices for hiring, talent management and retention.

SPECTRUM CHARLOTTE, NC March 2018 – December 2022

Sr. Talent Acquisition Recruiter

Overview: Executed a dynamic contingent workforce strategy across multiple vendors, while developing succession career paths for new and tenured employees. Act as a liaison between external partners and managers, including the operations team and client groups to establish robust recruiting channels for consistent talent pipeline development, focusing on recurring positions and management-level talent.

Executed a dynamic contingent workforce strategy across multiple platforms, while developing succession career paths for new and tenured employees. Liaison between key stake holders, managers and client groups to establish robust recruiting channels for consistent talent pipeline development, focusing on recurring positions and management-level talent.

Achieved a 25% improvement in recruitment efficiency by establishing and enforcing KPIs for third-party partners, while managing Retail Stores across Northeast and Southern regions.

Successfully reduced turnover to 35% within the call center through the development of succession career paths.

HR Special Projects August 2015 – February 2016

Overview: Responsible for overseeing human resource initiatives and special projects during the company merger. Consult with hiring managers regarding pertinent metrics and industry trends to devise innovative staffing solutions. Providing management training programs to increase staffing projections.

Key Achievements:

Enhanced recruitment strategies by providing valuable market intelligence to Sr. Recruiters, TA Manager, and the HR Director, resulting in a 20% improvement in candidate quality Planning, supervising, and performing HR processes, such as recruitment, training, briefings, evaluation, and development of staff.

Collaborating with HR and cross-functional teams to define project requirements. Managing project resources, budgets, and risks effectively

Executed targeted recruitment approach by 30% increase in hiring efficiency by understanding job specifications and strategically placing job ads.

Talent Acquisition Recruiter August 2012 – March 2018

High-volume recruitment for the East region, overseeing the entire recruitment life cycle. Attracted and sourced elite candidates for the Carolinas customer care and technical support business units. Significantly reduced employment agency costs by bringing high volume roles in house. Intensifying sourcing efforts, instituting college recruiting initiatives, and amplifying networking and employee referral programs.

Full cycle recruiting for 45-60 job requisitions, consistently achieving an average of 250-300 monthly hires.

Managed open applications in the recruitment system. Scaled the selection process and delivered timely, comprehensive recruitment reports. Expanded the strategic networking activities with professional organizations, colleges/universities, and other networks, resulting in a 75% increase in candidate referrals.

Education & Certifications

Strayer University – Charlotte, NC

MPA, Public Administration

MBA, Human Resources Management

Employee Relation & Workplace Investigation Certificate

Diversity & Inclusion – USF MUMA Certification

Technical Acumen

BrassRing – Kronos – PeopleSoft – Taleo – Workday - Cornerstone

Contact this candidate