Continuous Improvement Manual Testing

CLAY BENNETT

847-***-**** ********@*****.***

Summary

I am a seasoned QA leader, I significantly enhanced QA efficiency and defect detection by integrating automated testing tools and fostering a culture of continuous improvement. My strategic approach to risk-based testing and team mentorship led to a notable increase in product quality and team productivity.

Skills

Automated Testing Tools

Manual Testing

Test Case Design

Defect Tracking and Management

CI/CD Integration

Performance Testing

SalesForce

Oracle

Risk-Based Testing

API Testing

Agile & Scrum Methodologies

Version Control Systems

Programming & Scripting Languages

End-to-End Testing

Extensive SQL testing the back end

Postman testing backend

Experience

QA Consulting 1/2004 - Present

Bennett and Associates – Bradenton Florida

Helping companies set up best practices for QA procedures and processes.

Working with companies define best agile methodologies to adhere to QA procedures.

Senior Appliance Specialist 7/2004 – Present

The Home Depot – Bradenton Florida

QA MANAGER 10/2022 - 12/2023

Johnstone Supply - Portland, OR

Cut defect rates by 25% by deploying a risk-based testing strategy, expanding test coverage, and aligning QA efforts across diverse product lines.

Boosted test automation efficiency by 40%, leading to a 15% shorter release cycle, and accelerating the delivery of critical software updates.

Decreased customer-reported defects by 30% by refining root cause analysis methodologies, and implementing proactive quality monitoring systems.

Increased team productivity by 20% through the adoption of performance metrics and improved reporting, while achieving 100% compliance with industry standards, resulting in a 10% rise in customer satisfaction ratings.

SOFTWARE QA MANAGER 05/2020 - 10/2022

SmartCommerce - Atlanta, GA

Increased test automation coverage by 35%, reducing manual testing efforts by 20%, and boosting overall QA efficiency.

Cut software release cycle times by 15% by optimizing CI/CD pipelines, ensuring seamless integration of QA processes.

Reduced post-release defects by 25% through advanced testing methodologies and rigorous code review practices.

Improved defect detection accuracy by 30% by implementing cross-functional testing strategies, and enhancing team collaboration.

SENIOR QA ANALYST 03/2021

Johnson Service Group, Inc. (JSG) - Tampa, FL

Improved defect identification rates by 30% through the adoption of targeted testing strategies, and meticulous test case design.

Reduced regression testing time by 20% by implementing and managing a comprehensive automated testing suite, ensuring broad test coverage.

Increased test accuracy by 25% by leveraging historical data to optimize testing parameters, and streamline test case execution.

Enhanced team efficiency by 15% through mentoring junior analysts, and promoting advanced testing techniques and QA best practices.

PRODUCT MANAGER/SCRUM MASTER, SOFTWARE QA LEAD, SOFTWARE QA ANALYST 11/2017 - 05/2020

Deft, ServerCentral Turing Group (SCTG) - Chicago, IL

Delivered 95% of projects on time by applying Agile methodologies, streamlining sprint planning, and incorporating user feedback, which boosted customer satisfaction by 20%.

Achieved a 98% defect detection rate and cut production-critical defects by 40% through risk-based testing, improved test plans, and rigorous peer reviews.

Increased team efficiency by 25% by automating repetitive tasks, optimizing test management, and reducing the project backlog by 30%, enhancing overall velocity.

Reduced manual testing by 25% and improved test execution speed by 20% by automating processes and optimizing test environments, contributing to a 95% on-time delivery rate.

SR SOFTWARE TEST ENGINEER III 02/2004 - 09/2017

Siemens Building Technologies - Buffalo Grove, IL

Improved test coverage by 35% and reduced manual testing time by 20% by designing and implementing robust, automated testing frameworks.

Identified and resolved 30% more critical defects by spearheading root cause analysis sessions, and leveraging data-driven testing techniques.

Cut software release cycle time by 15% by seamlessly integrating automated testing into CI/CD pipelines, ensuring continuous quality assurance.

Increased testing efficiency by 25% through mentoring junior engineers in advanced methodologies, and promoting cross-functional collaboration.

Websites, Portfolios, Profiles

linkedin.com/in/clay-bennett-5879318b

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