Delivery Driver Customer Service
Resume:
Stephanie Billington
+1-229-***-**** ********@*****.*** Tifton, GA 31794
WORK EXPERIENCE
Production Worker, PB2 Foods
June 2023 - Present
• Operated various machines with precision and efficiency to ensure smooth production processes.
• Collaborated with team members to perform assembly line work, meeting daily production goals. Delivery Driver, Spark
December 2021 - Present
• Devised efficient route plans to ensure timely delivery of goods while minimizing travel time.
• Provided exceptional customer service by addressing inquiries and concerns in a prompt and professional manner.
• Prioritized tasks effectively to meet deadlines and deliver exceptional service.
• Adhered to safe driving practices to ensure the well-being of passengers and pedestrians. Full-Service Shopper, Instacart
May 2018 - Present
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Satisfied customers with quick, accurate service under tight deadlines.
Completed pickup and shopping orders for customers within local area.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
Followed application instructions closely and reviewed deliveries to minimize errors.
Caretaker, Self employed
January 2009 - Present
• Provided companionship to individuals by engaging in meaningful conversations and activities.
• Prepared nutritious meals for clients according to their dietary restrictions and preferences.
• Reminded patients to take medications at specified times to ensure proper adherence to treatment plans.
• Managed household tasks such as light cleaning, organizing, and laundry to create a comfortable living environment.
• Assisted individuals with personal care activities such as bathing, grooming, and dressing.
• Offered transportation assistance to help clients get to medical appointments, social outings, and other engagements. Warehouse Packer, Webstaurant Store
June 2021 - August 2022
Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.
Worked additional hours and shifts to meet tight deadlines during peak periods.
Prepared orders by processing requests, pulling materials, packing boxes and placing orders in delivery area.
Utilized proper techniques for lifting, packing and handling heavy objects.
Used pallet jacks to move items to and from warehouse locations.
Picked and packed orders using pick sheets and RF scan guns for accuracy.
Assembled cartons, crates and containers to prepare for shipping.
Inspected outgoing shipments to maintain quality assurance standards.
Created shipping labels with complete details in warehouse management system.
Installed protective bracing, padding, or strapping, to prevent shifting or damage to items being transported.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Packaged items with appropriate materials to prevent damage during shipping.
Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Placed products on conveyors for final wrapping and shipment.
Demonstrated great teamwork skills with staff members involved in production and transport.
Read orders to verify attributes and quantities of merchandise.
Packed and unpacked items, checking breakables before stocking on shelves.
Warehouse AssistantLead, Delta Galil USA
February 2021 - August 2022
Prepared and completed warehouse orders for delivery or pickup according to schedule.
Used pallet jacks to move items to and from warehouse locations.
Moved large and bulky items manually or with pallet jacks or forklifts.
Staged and sorted multiple types of products for loading.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Monitored work areas for cleanliness and functionality and removed obstacles for safety.
Examined packages and goods for damage and notified vendors of replacement needs.
Preserved safe work environment by maintaining clean workstations and pallet area.
Recognized defective material and reported issues to management.
Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
Updated inventory and production information using warehouse management systems and scanner guns.
Filed requisitions for out of stock items and supplies.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Demonstrated great teamwork skills with staff members involved in production and transport.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Stocked shelves, racks and bins with new or transferred merchandise. Overnight Stocker, Walmart
May 2018 - June 2021
Removed product from boxes and placed on shelves according to merchandising guidelines.
Followed instructions to properly arrange merchandise items.
Picked up boxes and related trash from sales floor.
Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Used proper case cutting techniques to cut and sort stock loads.
Assessed floor displays to restock merchandise.
Checked shelves in department to determine replenishment needs.
Observed strict safety measures while stocking shelves to prevent falls and mishaps.
Reset merchandise throughout assigned section to give shelves and racks professional appeal.
Removed expired and overripe items to provide freshest options and eliminate health risks.
Gathered assigned merchandise and transported to store floor locations using hand trucks.
Stocked shelves, racks and bins with new or transferred merchandise.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Demonstrated great teamwork skills with staff members involved in production and transport.
Operated forklift and pallet jack to transport heavy loads. Temp Worker, Labor Finders
June 2013 - May 2021
Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
Liaised with other workers to perform duties, responsibilities and tasks, advancing objectives.
Developed and established professional working relationships with staff from various levels both within and outside department.
Attended regularly scheduled safety meetings and upheld protocol for lasting compliance and workplace health.
Navigated multiple computer systems and applications and utilized search tools to find information.
Maintained positive working relationship with fellow staff and management.
Oversaw quality control to identify inconsistencies and malfunctions.
Assessed company operations for compliance with safety standards.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Analyzed key performance indicators to identify effective strategies. EDUCATION
Moultrie Technical College
2004
GED
SKILLS
Assembly Line, Auto Delivery, Bagging, Binning, Carton, Cleaning Experience, Communication Skills, Compliance, Conveyor Material Handling, Crating, Detail Oriented, Expediting, Forklift Experience, Frozen Food, Hand Cart, High Volume, Instruction, Labelling, Manufacturing Sanitation, Meat, Packing, Pallet Jack Driver, Palletizer, Personal Shopping, Quality Assurance, Quality Control, Scanning, Stocking, Vendor Management, Warehouse Management
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