**** ******* ** *** ****, ROSENBERG, UNITED STATES, 77471 •
****************@*****.*** • 832-***-****
EVELYN WILLIAMS
Compliance Management
PROFESSIONAL SUMMARY
Compliance Management professional with 15+ years of experience in enhancing operational efficiency and fostering interdepartmental collaboration. Skilled in data analysis, crisis management, and strategic planning to drive impactful decision- making and optimize resource allocation. Demonstrates strong leadership and adaptability, consistently improving communication and technology integration across teams. EMPLOYMENT HISTORY
PUBLIC SAFETY COMMUNICATIONS Jul 2022 - Present
Fort Bend ISD Police Department Sugar Land
OPERATIONS COORDINATOR May 2015 - Jul 2022
Fort Bend ISD Stafford
SKILLS
Data Analysis (Experienced), Crisis Management (Experienced), Team Leadership (Experienced), Technology Integration (Experienced), Strategic Planning (Experienced), Liaison Coordination (Experienced). Enhance community engagement through strategic initiative's with measurable impact. Coordinate with multiple agencies during crises. Foster teamwork among dispatchers to ensure seamless information flow and rapid response.
Maintain accurate incident logs and records. Ensure compliance with departmental policies and legal requirements in all communications.
Analyze call data to optimize response strategies efficiency. Demonstrated empathy and professionalism when dealing with distressed callers, guiding them through potentially life saving actions until help arrives.
Facilitated interdepartmental collaboration by acting as a liaison between various organizations. Maintain precise incident logs ensuring policy compliance. Analyze call data to refine response strategies. Implement new technologies for improved emergency management.
Foster interdepartmental teamwork, ensuring seamless information flow and rapid response during critical incidents. Streamlined operations, reducing processing time by days. Implemented cost-saving measures, resulting in substantial budget improvements for Fort Bend ISD.
Fostered strong partnerships across departments, enhancing cross-functional efficiency. Led team initiatives that significantly improved workflow processes.
Meticulously managed complex schedules and logistics, ensuring seamless operations. Developed comprehensive reports that drove informed decision-making.
Provided crucial operational support to various school programs. Facilitated smooth communication between administration, staff, and stakeholders.
Cultivated robust interdepartmental partnerships, enhancing cross-functional synergy and driving significant workflow process enhancements.
Delivered crucial operational support to diverse school programs, facilitating effective communication among administration, staff, and stakeholders.
Built strong partnerships across departments, facilitating seamless communication. Mentored junior team members, promoting knowledge sharing and skill development. Conducted in-depth data analysis to identify trends and opportunities. Utilized insights to drive strategic decision-making and optimize resource allocation.
Communication (Experienced), Adaptability (Experienced), Investigative (Experienced), Time Management (Experienced), Computer Literacy (Experienced), Operational Efficiency(Experienced), Conflict Resolution (Experienced), Process Improvement (Experienced), Risk Assessment (Skillful). EDUCATION
MASTER OF BUSINESS ADMINISTRATION Oct 2023 - Feb 2025 University of Phoenix-Arizona Phoenix
MASTER OF PUBLIC ADMINISTRATION Nov 2021 - Jul 2023 University of Phoenix-Arizona Phoenix
BACHELOR OF SCIENCE IN CRIMINAL JUSTICE ADMINISTRATION Jan 2017 - Mar 2021 University of Phoenix-Arizona Phoenix
From January to June in 2024, earned a GPA of 3.5 to 3.99, granting a place on the Dean's List. REFERENCES
Robert Richards, Fort Bend ISD Police Department (******.********@***********.***, 832-***-****); Richter Panaligan, FBISD Supervisor (*******.*********@***********.***, 818-***-****); Terran Freeman, Fort Bend ISD Colleague (***************@*****.***, 832-***-****). LINKS
linkedin: www.linkedin.com.
COURSES
HAZARD RECOGNITION AND RISK ASSESSMENT Apr 2024 - 2024 Alison Certification
ACTIVE ATTACK EMERGENCY COMMUNICATIONS Oct 2024 - 2024 Texas A&M Engineering Extension Service
IS-00230.D: FUNDAMENTALS OF EMERGENCY MANAGEMENT Jul 2020 - Feb 2024 FEMA
IS-00800.D:NATIONAL RESPONSE FRAMEWORK, AN INTRODUCTION Jul 2020 - 2020 FEMA
ADVANCED COMMUNICATIONS AND TRAINING May 2000 - Present TCOLE