Medical Assistant Patient Access Specialist
Resume:
Lynnette Scribner
Ballston Spa, NY
518-***-**** Mobile
********.********@*****.***
As a Patient Access Specialist (PAS), Medical Assistant, I believe we are an integral part of the Medical office. We are often the first person a patient may interact with over the phone or upon arriving at the office. Therefore, we are important to shaping the patients’ first impression of the medical practice, which could shape the patient/provider relationship in the long-term. Even during the most busy, hectic times, we MUST maintain composure, and a friendly and positive attitude.
Goals and Experience
To work as a Patient Access Specialist (PAS) Medical Assistant in a professional Medical office greeting patients, answering telephones, fielding and triaging calls to proper departments, scheduling appointments, patient registration and demographics, verifying health insurance benefits and collecting copays, ordering additional testing and referrals as needed and all general office duties. I have experience and knowledge of Medent, Medicon, Practice Manager and EyeMed. Ability to multitask, excellent communication skills, outgoing and positive personality with outstanding work ethics. I am punctual and reliable. I enjoy working with people, have a friendly personality with a positive attitude, and I am a team player. Salary and Expectations:
● $40,000/year (No Health, Vision or Dental Required)
● Paid Vacation, Personal and Sick Leave
● 401k with company match (Optional/if available)
Amazon DAB4 - Gazelle Transport, Amsterdam, NY - August 2022 to present - Delivery Driver
Duties and Responsibilities
● Drive a delivery van or box truck to transport Amazon packages, following all safety procedures
● Load and unload the vehicle with care, using appropriate tools and equipment
● Sort and organize packages by destination route
● Deliver packages to customers’ homes and businesses in a timely manner, providing excellent customer service
● Obtain signatures from recipients for proof of delivery
● Scan packages using a handheld scanner to track deliveries
● Report any accidents, incidents, or traffic violations to management
● Maintain a clean and organized work space
● Comply with all local traffic laws and regulations
● Follow Amazon’s delivery policies and procedures
● Complete daily paperwork accurately and on time
● Perform pre- and post-trip vehicle inspections
Medical Experience
Albany Chiropractic and Physical Therapy - Albany, NY - May 2022 to August 2022- Medical Assistant/Patient Access Specialist (Temp Position) Summary of Position:
Patient check in and check out *Answering phones, fielding and triaging calls based on urgency, transferring calls to appropriate department personnel, taking messages *Maintaining papercharts and file system *Scheduling appointments - changing, canceling and confirming
*Collecting copays at time of service *Consolidating and collecting cash, checks, credit cards at end of day, ensuring balances matched intake receipts for daily deposit, weekly and month end reports *Eclipse Software and Xchange Credit Card software Dr. Emily Etzkorn,MD - Internal Medicine and Pediatrics - Amsterdam,NY - Sept 2021 to April 2022- Medical Assistant (Temp Position) Summary of Position:
Patient check in and check out *Answering phones, fielding and triaging calls based on urgency, transferring calls to appropriate department personnel, taking messages *Scheduling appointments - changing, canceling and confirming *Data entry - Obtain, verify and accurately record/update all patient information through the registration process to ensure proper EMR.
*Provide support for scheduling referrals and ordering of miscellaneous exams when necessary
*PCP chart prep *Assume responsibility for maintaining confidential patient information and responsibility with patient reception, direction and correspondence *Confirm PMP for medication requests * Prescription renewals *Collecting copays at time of service
*Consolidating and collecting cash, checks, credit cards at end of day, ensuring balances matched intake receipts for daily deposit, weekly and month end reports *Medent experienced Kennedy Ophthalmology Associates - Schenectady, NY March 2021 - May 2021- PAS/Medical Assistant (Temp Position)
Summary of Position:
Maintain a professional atmosphere and appearance of doctors office and pretest rooms * Understand ocular terminology and diseases and know the ocular abbreviations. * Explain to the patient the types of preliminary examinations. * Complete medical history and perform testing on patients prior to doctor examination. * Promote visual field testing and retinal screenings to eligible patients * Familiar with Visual Acuity testing, Complete Medical history, Tonometry, Visual Field, Amsler Grid, Confrontational Visual Fields, Cross-train for imaging including Ocular Coherence Tomography, Fundus photography * Perform exam pre-screening. * Review prescriptions and/or patient information carefully and identify special needs. Consult with the Doctor’s when necessary. * Ensure equipment, both Doctors and pre-test, is properly maintained. * Strong customer service skills. * Ability to learn optical knowledge. * Able to give instruction in a clear and concise manner to customers. * Effective interpersonal skills. * Excellent organizational skills. * Detailed oriented. * Multitasking and time-management skills.
*Practice Manager and EyeMed experienced
The Saratoga Hospital - Saratoga Springs, NY June 2016 to March 2020 - Patient Access Specialist
Administration Wilton Medical Arts Urgent Care (Per Diem-FT-PAR/PAS June 2016-January 2018) Administration Saratoga Medical Group - Eye Care (FT-PAS January 2018 to March 2020) Summary of Position:
Patient check-in and check-out, Answering phones - fielding calls, transferring to appropriate department personnel, taking messages. Scheduling appointments - changing, canceling and confirming. Data entry - Obtain, verify and accurately record/update all patient information through the registration process to ensure proper EMR. Provide support for scheduling referrals and ordering of miscellaneous exams when necessary. Assume responsibility for maintaining confidential patient information and responsibility with patient reception, direction and correspondence. Collecting copays at time of service. Consolidating and collecting cash, checks, credit cards at end of day, ensuring balances matched intake receipts for daily deposit *Medent and Medicon experienced. * Knowledge of ICD9 and ICD10 coding and billing Education:
Seneca College- Newnham Campus Women into Trades and Technology Toronto, Ontario, Canada
Humber College- Lakeshore Campus Hospitality and Tourism Management Toronto, Ontario, Canada
Northern Secondary High School Graduate- General Studies Toronto, Ontario, Canada
CourseCertificates:
MedicalTerminology
HealthStreamOn-linecourse
NCI Training
Saratoga Hospital
Saratoga Springs, N.Y. 12866
HealthStream
VariousEducation,
Mandated and
Compliance Courses
(CourseCurriculumAvailable)
Private Pilot Ground School
Robert Varverri,
Instructor
Schenectady, New York
Interests and Hobbies:
Travel and Adventure, Photography, Clay Arts, Writing, Literature, Languages,Kayaking, Skiing, Camping.
Languages:
Fluent in Lithuanian.
Skilled with Operation of VideoTranslators
References
Rick Denton, General Manager
Gazelle Transport (Amazon, DAB4)
Lawrence Michalski, Manager
Gazelle Transport, Amazon DAB4, FedEx)
Dr. Thomas J. Francomano, MD (ret)
and
Mrs. Eva Francomano
The Eye Care Group -
Saratoga Medical Group
(Reference Letter Available
upon Request)
Dr. Mark A. Verra, MD and
Mrs. Ester Verra
The Eye Care Group -
Saratoga Medical Group
(Reference Letter Available
upon Request)
Dr. Enrique Yepes-Hoyos, OD
The Eye Care Group -
Saratoga Medical Group
Contact this candidate