Customer Service Representative

ABOUT ME

Malak Belhamra

Dynamic and service-oriented individual, I am looking for a position in a

company that values innovation and personal development with excellent skills relational and great adaptability,I am able to quickly integrate into a team while ensuring the realization objectives with rigor and efficiency: WORK EXPERIENCE

LANGUAGE SKILLS

MOTHER TONGUE(S): Arabic

OTHER LANGUAGE(S): English

EDUCATION AND TRAINING

COMMUNICATION AND INTERPERSONAL SKILLS

Belhamra Malak

Date of birth: 27/09/2004

Nationality: Moroccan

Gender: Female

CONTACT

Kenitra, Morocco (Home)

***************@*****.***

+212-*********

06/2024 – 08/2024 Tangier, Morocco

• Greet passengers and assist them during check-in and boarding.

• Supervise baggage and ensure its proper delivery.

• Provide clear information about flights and airport rules.

• Effectively handle passenger issues and complaints.

• Work collaboratively with the team to ensure efficient and secure service.

04/2023 – 02/2024 Kenitra, Morocco

• Respond to customer requests in a professional manner.

• Provide quick and effective solutions to customer problems.

• Update customer information in databases.

• assist The guest and advise the about The hoted facilities. Internship as Ground Staff Tangier ibn battouta airport Customer Service Representative Part Time Job Hôtel jacaranda

09/2022 – 06/2024 Kenitra, Morocco

09/2021 – 06/2022 Kenitra

Flight Attendant & Hospitality Diploma Aerostar Training Academy

Bachelor of Economics September 2021 - June 2022 Najib mahfoud school

• Ability to handle multiple tasks simultaneously with organization.

• Professional attitude with excellent customer service skills.

• Excellent interpersonal skill

Skills

Contact this candidate