Guest Service Agent

**** *.*. *** ******, Apt ***, Miami, Florida ****9 • Cell: 305-***-**** • *************@*********.***

PROFESSIONAL EXPERIENCE

Marriott Vacation Club Hotel July 2023 to Present

Guest Service Agent

Record and administer arrivals and departures including preparing documentation for daily business.

Complete reservations inquiries, guest service request, general questions, and restaurant reservations.

Ensure billing and booking procedures are completed correctly for pre-arrival checks.

Oversee revenue management tasks including balancing room inventory and rate codes.

RTE Title Company December 2021 to October 2022

Title Closer/Processor

Coordinated all closing and settlement documents from inception through closing, including reviewing surveys, sales contracts, and estoppels.

Examined and cleared all requirements on title commitments and lender closing instructions for compliance status.

Various Independent Contract Work Assignments June 2021 to November 2021

Florida Title and Trust Company June 2020 to May 2021

Closing Processor

Ordered and reviewed title commitments, estoppels/lien searches, cleared title, and prepared seller documents and closing statements.

Various Independent Contract Work Assignments January 2018 to March 2020

Coronado Title, Inc. March 2016 to October 2017

Closing Manager

Coordinated and conducted real estate closings.

Ordered and reviewed lien searches, surveys, payoffs, association estoppel, prepared corporate documents, and other closing related documents.

Accomplished department objectives by managing and training staff.

Fowler Rodriguez, LLP October 2015 to February 2016

Commercial Real Estate Paralegal

Reviewed and analyzed lease agreements, amendments, title commitment with underwriter, post-closing documents, and clearing conditions for closing.

EDUCATION

Miami Dade College, A.S Degree 1977

Florida International University, Paralegal Certification 1989

Florida Department of Insurance, Title Insurance Agency License 1994

State of Florida Notary Public

SOFTWARE AND SKILLS

Fluent in English and Spanish

The Fund's Automated Title Information Data System, Landtech, Display Soft, Double Time, Qualia, Z-Closing, PMS

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