Customer Service

S A L E S A N D C U S T O M E R S E R V I C E S P E C I A L I S T

B R I D G E T M A R T I N E Z

Proficiency in Microsoft Office (Word, Excel,

Outlook, PowerPoint) or Google Suite

Scheduling and planning

Multitasking

Email and calendar management

Attention to detail for accuracy in paperwork

Social media content creation

Self/Team Management

Organized & Committed

Experienced in sales and high-end customer service, with a focus on creating exceptional customer experiences. Skilled in building relationships, providing product expertise, and meeting team goals. Seeking a professional role to apply my skills in delivering outstanding service and maintaining detailed organized management. S K I L L S

Profile

E D U C A T I O N

High school diploma 2022-2024

E X P E R I E N C E ABRAM FRIEDMAN OCUPATIONAL

Sales Assistant Stylist

Sales Associate

2024 - Present

2023-2024

HOUSE OF CB LONDON

2ND STREET, USA

Offer personalized styling advice, helping clients find the perfect outfits for any occasion. Provide high-end, luxury service to create memorable shopping experiences. Leverage in-depth product knowledge, staying up-to-date on trends, fit, and details. Consistently meet sales targets by promoting new arrivals and exclusive collections. Build lasting relationships with clients to encourage repeat business and brand loyalty. Contribute to visual merchandising, ensuring the store is on-brand and visually appealing. Manage transactions, process returns, and oversee stock levels to ensure smooth operations. Stay informed on brand promotions and effectively communicating them to customers. Obtained certification for being a team player !

Sales/Inventory Coordinator 2022- 2023

CROSSROADS TRADING CO

• Process transactions, issue trade cards/cash, and manage POS.

• Handle cash counting and daily sales reports.

Organize consignment contracts and staff schedules. Assist customers, process merchandise, and support store security. Communicate with distributors to improve sales and inventory. Style merchandise and create social media content for marketing. 213-***-****

**************@******.***

S T R E N G T H S

Patience

Communication

Dependability

Adaptability

Flexibility

Creativity

Honesty

Enthusiasm

Active listening

Strong Work Ethic

Education modeled for creative construction in

developing life skills and career training.

Assist customers with buy, sell, and trade secondhand luxury and contemporary fashion items. Evaluate and authenticate clothing, accessories, and footwear based on brand, condition, and market value. Provide customer service, guiding clients through the selling process and offering fair price assessments. Maintain in-depth knowledge of fashion trends, designer brands, and resale market values to support pricing and inventory selection.

Process transactions, cash payouts and store credit offers, while ensuring accuracy and efficiency. Organize and merchandise the sales floor, ensuring products are well-displayed and aligned with brand standards.

Track inventory levels, process new arrivals, and assist in restocking to maintain a fresh selection. HOT TOPIC INC

ASSISTANT MERCHANDISER

Cashier/Sales Associate 2021- 2022

2019-2021

• Operate the cash register, greet customers, and assist with inventory management.

• Provide product information and promote the stores loyalty program to customers. Supporting the merchandising team with product selection and inventory management. Assist contract managers with setting up marketing stalls at various events. Assisting with seasonal planning and promotional activities.

Contact this candidate