Customer Service Marketing Specialist
Resume:
PROFILE
Experienced digital media
professional with nearly twenty years
of industry expertise. With an
entrepreneurial background as a
former business owner, thrive in fast-
paced, deadline-driven environments.
My diverse skill set includes digital
marketing, sales strategy, and
customer service. have been
recognized as the #1 Digital Sales
Performer for Newsday Connect.
CONTACT
PHONE:
EMAIL:
**********@*****.***
VOLUNTEER WORK
Women's Center & Shelter of Greater
Pittsburgh.
Domestic Violence Hotline
Assisting Shelter's Clients at Night
Court proceedings for Emergency
PFA's
MICHELE
SIAGIANNIS
WORK EXPERIENCE
Owner - Petals by the Pond
Wading River NY, 11792
2018-2023
Specialized in corporate hospitality services and high-profile client
accounts. Responsible for business planning, customer service, and delivery
logistics across Long Island.
Digital Marketing Specialist
Newsday Media Group, Melville, NY
2003-2017
Collaborate with business clients to create comprehensive digital
campaigns, including web development, SEO, SEM, video production, and
social media content management. Maintain strong customer service,
ensuting frequent updates to product offerings and performance metrics
Sell digital solutions including print, banner ads, and mobile advertising
tailored to each client's specific business goals.
EDUCATION
University of Pittsburgh
Administration of Justice
KEY SKILLS AND CHARACTERISTICS
® PPC (Google AdWords Certified), SEO/SEM
© CRM (Customer Relationship Management
ly, courteous, and service oriented
d under pressure
© — Cold Calling and Sales Expertise
© MS Office Suites and Salesforce
© — Quality Assurance
© Solid written and verbal communicator
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